northernrail2009
Member
- Joined
- 9 Mar 2009
- Messages
- 288
I have today got some Rail travel vouchers from Southern trains as was on there trains which was late.
on the letter it tells me that i can exchange them at a Southern trains station into cash but i dont live in there area and my station is run by Virgin trains.
so can i still change the vouchers into cash as both Virgin and southern dont seem to know and i am confused as if i can or not.
i know i can use the vouchers at any station to buy tickets and if you can only exchange them for cash at a station who issued the vouchers them they need to change it so we can exchange for cash at any station in the UK.
on the letter it tells me that i can exchange them at a Southern trains station into cash but i dont live in there area and my station is run by Virgin trains.
so can i still change the vouchers into cash as both Virgin and southern dont seem to know and i am confused as if i can or not.
i know i can use the vouchers at any station to buy tickets and if you can only exchange them for cash at a station who issued the vouchers them they need to change it so we can exchange for cash at any station in the UK.