Received new card; have tickets uncollected on old card

[louis97]

Slightly off topic - but why didn't you just collect your tickets as soon as possible after purchasing? (I know you don't have to... but it would make sense to me to do so!)

Surely that's the best way to go about ensuring you have your tickets - given that the machines at the stations could be playing up on the day and there could be a big queue at the ticket office meaning you could miss your preferred train.

 

[34D]

meaning you could miss your preferred train.

Or potentially your only train.

But don't forget there is a trade-off between collecting as early as possible and as late as possible in case you loose your tickets.

 

[louis97]

Or potentially your only train.

But don't forget there is a trade-off between collecting as early as possible and as late as possible in case you loose your tickets.

I'd imagine providing you arrived at the station to collect your tickets in plenty of time, and still were unable to collect tickets because of a machine fault/queue at ticket office, i'd imagine you'd be allowed on a next service, but this still means you could have an inconvenient arrival time at your destination.

I guess if you do try and collect at the earliest possible opportunity you do have another chance to collect them if the machines are broken. But then you do have that added risk of losing them, which I guess isn't really the railways fault, your ticket is basically a bit of paper worth however much you paid, if it was a £20 note you would not loose that!