thenorthern
Established Member
- Joined
- 27 May 2013
- Messages
- 4,120
This evening I caught the 22:00 London St Pancras to Nottingham, which on the inbound journey was full of football fans as Crystal Palace had been playing Leicester. The train itself was a mess with beer cans, bottles and other bits of trash all over the train. The guard apologised on the tannoy about the state of the train. The trash cans were full so it wasn't possible to dispose of the trash left by the previous passengers.
As I was travelling in First Class (with a first class ticket of course) I was disappointed as I was essentially paying a premium to sit in a rubbish dump. After moaning at East Midlands Trains on Twitter they told me to send a photograph of my ticket to their customer service email address.
I was wondering what is likely to happen next after I have sent it off.
As I was travelling in First Class (with a first class ticket of course) I was disappointed as I was essentially paying a premium to sit in a rubbish dump. After moaning at East Midlands Trains on Twitter they told me to send a photograph of my ticket to their customer service email address.
I was wondering what is likely to happen next after I have sent it off.