Nope this is a continual rant and a demand for compensation or discounts.
ScotRail continue to provide you with the service you pay your ticket for which is to get you from A to B and will compensate you in the normal fashion if delayed whether that be through a normal ticket or a season ticket although looking at the stats for your route they don’t look too bad so you’re looking for discounts and reductions where they aren’t due.
No one is denying the situation is currently grim but reducing pricing and subsequently stimulating demand is suicide and ultimately leads to the people screaming about the overcrowding screaming even more.
The thank you idea for once it’s sorted is a better idea or at the very most extra days on a season reducing pricing now in the middle of what is shaping up to be a capacity crisis is laughable coming from someone making such a big deal about capacity issues.
I think your missing the point. With respect.
I don't think reversing the price rise to last year will see hoards on the train. Was that the case a few months ago pre price rise ?.It would be a gesture to buy goodwill and patience. Much needed at a time of frustration for passengers. Any savvy company mindful of public perception seeing buffers looming should respond with some positive PR.
I'm sorry you feel that's ranting and screaming. Your choice of words suggests you have no time for passengers who make a fuss in your estimation.
But accepting your point is valid that any small price reduction leads to more passengers. Even if they say now. In anticipation of capacity issues in the next year. With effect from some point in the future they will discount all fares on affected routes for a period of six months to thank passengers for their forebearance . But do it now and try to gather some goodwill. I hardly think any of this is radical stuff.