South eastern assesment day (conductor)

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Fallento

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22 Mar 2016
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Good morning all

Missus had got an assessment day for south eastern In a couple of weeks. Just wanting to help her prep for it as best as I can. Any advice on the role play scenarios? Also can anyone point me in the direction of any ticket selling and checking revision?
 
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BestWestern

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Did they not send you some materials to have a go at the tests? That's the general thing...

I hate roleplay I must admit; just try to be confident, assertive but not overbearing. Plenty of experiences of customer service, teamwork and lone working/initiative, and dealing with things in an emergency or difficult situation to hand; if there is an interview stage they will ask!

Hope she does brilliantly ;)
 

Fallento

New Member
Joined
22 Mar 2016
Messages
2
Did they not send you some materials to have a go at the tests? That's the general thing...

I hate roleplay I must admit; just try to be confident, assertive but not overbearing. Plenty of experiences of customer service, teamwork and lone working/initiative, and dealing with things in an emergency or difficult situation to hand; if there is an interview stage they will ask!

Hope she does brilliantly ;)

Aye of course they sent some material. However prior prep prevents **** poor performance and all that jazz. Didnt know if there was extra material out there to lend a hand with.

She's pretty nervous about the role play, despite having many years customer experience. She's never really had this kind of assesment day.

Thanks for your help.
 
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