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Supermarkets discussion

skyhigh

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What I couldn't figure out was why they couldn't just scan the reduced price barcode and then override the price on that
From what I saw, when the reduced barcode was scanned it came up "item not found", so it appears they've just removed all the discounted product codes from the database.
 
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davehsug

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Sort of for this thread I suppose! Does anyone know if any of the supermarkets are still stocking the new Birdseye Beefburgers with plant based protein? We really like them in preference to the originals, which are all that Morrisons & Asda seem to be stocking now. I believe that they were quite unpopular, but we found them just as tasty, but much less greasy.
 

Peter Sarf

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In my Morrisons. I have been ushered out of the store with un-scanable items. Only today I got something reduced but at a far lower price - they just used the working barcode of something cheaper that scanned OK.

Stock control must be way out.

ALSO

In Morrisons I have noticed recently some shelves boxed in. A large advertising Structure on a whole shelf. I suspect yawning gaps caused by accountants wanting to save money on inventory and these being hidden by "decorations".

Today I noticed whole vertical sections of shelves removed - a useful parking place for cages I see !. First example was half full of broken down boxes.

I have seen a deterioration in presentation and was already wondering if Morrisons' new owners are screwing the business too much.
 

Buzby

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I had this in Glasgow yesterday - I had picked up 2 items and on Scanning returned a price unrelated to the sticker or shelf tag (as the app shows the amount you’ll be charged). I put them back and reversed the purchase. I’ll need to watch out for this in future!
 

Xenophon PCDGS

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Being of sound mind and of old age, I will have nothing whatsoever to do with recent "innovations" in the supermarket industry such as customer-operated scanners. If in the few times when neither family or friend is with me, I make sure that I have my "bag of bags" and put my £i.00 coin in the trolley to release it and stroll around the store, choosing which product bands that I want to purchase and when ready, notify a staff member that I need them to unload the trolley onto the conveyor belt then to pack the bags, telling them not to make any bag over-heavy. It was a good day at the Sainsbury store at Cheadle Royal, as I had a voucher for £9.00 if £60.00 or over was spent, which of course it was, withe Nectar card duly updated. I then use the store wall-mounted telephone to notify Metro Taxis that I will be at the pick-up point outside the store. At the age of 79, I really enjoyed the visit there.
 

Hadders

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I will have nothing whatsoever to do with recent "innovations" in the supermarket industry such as customer-operated scanners.
They've been around for more than 20 years so not exactly recent.
 

AM9

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If these rows of "pretend looking calculators" that people take round the store, clutching them in their hands, have been around for 20 years, why have I not seen then over that referred-to length of time?
Maybe you patronise supermarkets that were late adopters. I think I've been using them for 20 years (maybe more) in my local Waitrose.
 

Xenophon PCDGS

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Maybe you patronise supermarkets that were late adopters. I think I've been using them for 20 years (maybe more) in my local Waitrose.
To be honest, even before my wife died three years ago, my visits with her to supermarkets were as rare as hens teeth as she said I was too prone to impulse buy and she could do the whole shopping far quicker than if I was with her. She never would agree to having firms such as Ocado deliver the shopping, as she really enjoyed shopping.
 

Hadders

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If these rows of "pretend looking calculators" that people take round the store, clutching them in their hands, have been around for 20 years, why have I not seen then over that referred-to length of time?
It depends where you shop! Safeway had them in the early 2000s. Tesco and Sainsbury's more recent but both for the best part of the last ten years.

As well as being faster than a traditional checkout the scanners do give you a running total of how much you're spending, which is appreciated by many customers on a tight budget in these challenging times.
 

RuddA

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It depends where you shop! Safeway had them in the early 2000s. Tesco and Sainsbury's more recent but both for the best part of the last ten years.

As well as being faster than a traditional checkout the scanners do give you a running total of how much you're spending, which is appreciated by many customers on a tight budget in these challenging times.
One of my local Sainsbury's has had them for years, whilst at the other they are a recent addition.

They also let you check the price against the one on the shelf. Last week the nectar price for a product wasn't applied so I took a photo of the label and asked for the reduction to be applied at the checkout.
 

AM9

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To be honest, even before my wife died three years ago, my visits with her to supermarkets were as rare as hens teeth as she said I was too prone to impulse buy and she could do the whole shopping far quicker than if I was with her. She never would agree to having firms such as Ocado deliver the shopping, as she really enjoyed shopping.
Maybe unusual for men, I actually enjoy supermarket shopping, i'm lucky that Waitrose is less than 3 minutes walk away, indeed, I can get a handful of items and a free cup of coffee, and be back indoors in 10 minutes. The coffee comes free with the not exactly difficult penalty of carrying a 'My Waitrose' card. I am also quite familiar with the pattern of offers and especially end of day clearance discounting which although not essential for me, is a pleasant reward.
 

1D54

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Just wondering if I'm the only person that adds up (roughly to the nearest 10p) when wandering the aisles of the local supermarket to get my total spend?
 

SuspectUsual

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The coffee comes free with the not exactly difficult penalty of carrying a 'My Waitrose' card.

And taking your own cup with you, as I found out the hard way in Otley a few weeks ago

Just wondering if I'm the only person that adds up (roughly to the nearest 10p) when wandering the aisles of the local supermarket to get my total spend?

No, I do that as well
 

Ken X

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Just wondering if I'm the only person that adds up (roughly to the nearest 10p) when wandering the aisles of the local supermarket to get my total spend?
Nope. Me dear old (deceased) mum always did this. Shopping, restaurants, everywhere. She always picked up a mistake in a bill instantly and then went hunting for the erroneous item.

Give her her due, she was invariably right and raised the total as often as lowering it. Scrupulously honest. :)
 

Mojo

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Maybe you patronise supermarkets that were late adopters. I think I've been using them for 20 years (maybe more) in my local Waitrose.
I always thought that Waitrose only decided to install them in nicer areas, certainly when I lived around Marylebone they had them in the branch there, but when I moved to Shepherds Bush they weren’t avaliable there. Back then it was a bit more complicated, as you had to register for it with a certain credit card, which you’d swipe on the machine to unlock. Now of course you use your myWaitrose “loyalty” card.

It depends where you shop! Safeway had them in the early 2000s. Tesco and Sainsbury's more recent but both for the best part of the last ten years.
According to this article, Safeway first introduced them in July 1995 followed by Sainsburys in November 1996.
The existing scanners simply read the bar code and total the cost of goods collected. They were first introduced by Safeway in July 1995 at a store in Wales. Sainsbury introduced them in November 1996, and now offers them in 24 stores. Each has a radio frequency connection to a computer in the store: when the in-built laser scans a code it queries the computer, which sends back the relevant price information.

Sainsbury is already planning to double the number of stores with handheld scanners, adding another 25 stores this year of its total of 388 outlets.
If I remember correctly my local Safeway at the time had I think three “podium” style checkouts. You’d scan a fixed barcode on the rack and it was linked with your “abc” card. It would then tell you whether you could just go to one of the podiums to pay or whether you’d need to unload everything for a random check on the belt.
 

AM9

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I always thought that Waitrose only decided to install them in nicer areas, certainly when I lived around Marylebone they had them in the branch there, but when I moved to Shepherds Bush they weren’t avaliable there. Back then it was a bit more complicated, as you had to register for it with a certain credit card, which you’d swipe on the machine to unlock. Now of course you use your myWaitrose “loyalty” card.
Yes it was registered for use only in that branch. More recently I've used it wherever I've been, (as long as I have my coffee cup with me). :lol:
 

Gloster

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One thing that I have noticed recently is that increasingly frequently offers are only available with the supermarket’s own loyalty card. Morrisons seems to be going this way and in my local Tesco Express (just under 3000 square feet) there was only one normal offer and that looked a bit like a clearance one.
 

1D54

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And Tesco seem to be going down the route more and more of multi purchase offers with the clubcard especially with chilled meats such as sausage and bacon. I stopped using Iceland for this very reason and Tesco will go the same way if it gets more widespread. I want 6 sausages not 18!
 

AM9

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One thing that I have noticed recently is that increasingly frequently offers are only available with the supermarket’s own loyalty card. Morrisons seems to be going this way and in my local Tesco Express (just under 3000 square feet) there was only one normal offer and that looked a bit like a clearance one.
That's the case in Waitrose, but offer vouchers are usually only visible to the user as they are used from a Phone app.. Personally I think they are a good thing, getting a card is ridiculously easy and unless you have issues with resisting offers, letting the shop know what you buy is of no consequence, the vouchers that I get every week are mostly commodity items that I buy anyway, and the 20-25% off is an additional bonus. Offers this week include:
£1.50 off a 550g pack of Davidstow Vintage Cheddar cheese, £1.50 off a Garlic & Herb whole chicken, £0.50 off a Wholemeal Loaf etc..
The full price of those items are about the same as thr Sainsbury/Tesco equivalent, so it;s win win!
 
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jon0844

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Waitrose only allows you to apply two vouchers per shop, although I suppose you can split your shop up and pay twice? Seems like a faff, and I bet most people won't do that.

I haven't been to Sainsbury's in ages and I didn't have time to do it this time, but I always used to go back after a break and buy one item and then get given a bunch of vouchers - often a double or triple nectar points one - that I could then use for my actual shop there and then, rather than spend a load and get a voucher to use within a week that they are banking on you not using (because you just did a big shop!).

After paying, I got no vouchers. Have they stopped issuing them from the tills now? I don't get any notification from the app of vouchers, and haven't really got time to go searching for emails. I think it means it will be a while again before I shop at Sainsbury's.

Meanwhile, my local Tesco is not budging on turning off the hand scanners at 2100 despite advertising them as being usable until store closing time. They won't change the signs because company policy is they are to work when the store is open, but the staff are still told to turn them off. When I brought this up on a Tesco staff forum, I discovered that around 50-60% of stores turn them off early, to save on having to return them and have staff on standby to do random rescans etc.

Yet they still won't change the signs! I assume someone high up at Tesco wants them operating but is willing to turn a blind eye to the practice. Very odd, and annoying as I like doing big shops when stores are quiet and I'd rather go at night than first thing in the morning (and I don't know if they don't do similar then by not activating them until later in the day after opening).
 

Mojo

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Waitrose only allows you to apply two vouchers per shop, although I suppose you can split your shop up and pay twice? Seems like a faff, and I bet most people won't do that.
I thought Waitrose only issue two of their personalised vouchers per week anyway? Saying that it’s been well over a month since they last gave me any.
 

jon0844

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I thought Waitrose only issue two of their personalised vouchers per week anyway? Saying that it’s been well over a month since they last gave me any.
I can scroll through a range of offers but must pick.

The best option would be to auto apply vouchers that qualify but a lot of money has been spent to make it more likely you'll miss out that rather than benefit!
 

dangie

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Our newly built Aldi store opened at 8am this morning. Photo’s on the towns Facebook Group showed a large queue waiting for it to open. Each to their own of course, but I think I’ll give it a few days or even a few weeks before I pop in. It will still be selling the same goods as the old store it replaced, just probably more of it.
 

Harpo

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On Sainsburys vouchers at the till, I have Nectar but only ever seem to get the incessant ‘£x off your first online shop’ voucher.
 

gg1

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One thing that I have noticed recently is that increasingly frequently offers are only available with the supermarket’s own loyalty card. Morrisons seems to be going this way and in my local Tesco Express (just under 3000 square feet) there was only one normal offer and that looked a bit like a clearance one.
Sainsburys, Tesco and Morrisons all do this now and have done for a few years. Asda do to a lesser degree but the price difference between the standard and loyalty card prices is smaller than at the other 3.

I spotted exactly the same when we were on holiday in the US this summer, I'm curious as to which side of the Atlantic this practice started on.
 

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