• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Supermarkets discussion

Belperpete

Established Member
Joined
17 Aug 2018
Messages
2,427
Might be “easy” but not efficient, I only handle each item once, pick it from the shelf, scan with handset and into my bag. Using a staffed checkout you go from shelf to trolley to conveyor to cashier to bag. A lot more work bending and picking items up and down to and from the trolley multiple times.
I wouldn't call scan and go particularly efficient if you are constantly having to move things around in your bag to avoid putting heavy items on top of delicates. Unless you like squashed tomatoes or strawberries, or only buy them tinned.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

takno

Established Member
Joined
9 Jul 2016
Messages
6,149
One of the issues using the app rather than a handset is you’re reliant on the mobile phone network and phone networks are notoriously poor in buildings with metal roofs and with lots of metal equipment like shelving and refrigeration inside them!

Most stores provide free wifi so I’d recommend connecting to that as it should speed things up.
Do the expresses and locals provide free wifi (I've never checked)?

I suspect the benefit is a bit limited anyway, since the app developer has probably opted to manage the whole thing by sending a request via a server abroad. It's not even remotely unlikely that they've also decided that it will be "more robust" to update to the basket asynchronously using a push notification. You might be going from a simple single local request on the handheld, to an international hop, a continental hop, an arbitrary (short) period in a queue, potentially a wait for the device to wake and request an update, and a continental hop with the notification, followed by another international request to look up the product details, and finally an update to the display, likely via a useless framework which updates and re-renders everything 20 times in state before actually even touching the screen.

All of this is assuming they've employed average app developers. If they have below-average ones then things could be really bad.
 

Baxenden Bank

Established Member
Joined
23 Oct 2013
Messages
4,306
For me I might use self scan if I have one or two items but I am definitely not going to faff around setting up an app or grabbing a scanner to do scan as you go.

It was always the furthest manned checkouts that were manned on my Morrisons. Now there is only a choice of four and three of them are often manned - seems like more in use than there used to be !. The self checkout area is now vast and the one member of staff monitoring it cannot keep up. I have seen people waiting exasperated and then even walking off (a bit fraught with the exit barrier).
I shall repeat my comment from Friday:
Today I visited a Morrisons (Goose Street, Newcastle-under-Lyme) around dinner/lunch time. It seemed as though all of the self-checkouts (small basket and trolley shop) required the attention of the single, flustered, staff member!

As mentioned by others the issue is not the replacement of staffed checkouts by self-scan but the lack of staff to assist on those self-scan checkouts, combined with an over-enthusiastic culling of staff on the staffed checkouts remaining. Both easily resolved. Dozens of half-scanned abandoned trolleys / baskets might get the message across!
 

Busaholic

Veteran Member
Joined
7 Jun 2014
Messages
14,671
Trust me, it's not fake vouchers for the Times newspaper that are a problem - there are far bigger issues than that.
I get that - what I don't get is that a part time minimum wage possible student staff member at Sainsburys, or other supermarket for that matter, is able to deal with the matter satisfactorily. Most customers won't be presenting fake vouchers. Actually, I suspect it's a Sainsburys only problem with Nectar card vouchers, in view of some of the information shared by other contributors on this forum. I can only say it's Sainsburys' own fault for withdrawing their very own answer to Tesco's Clubcard, called iirc Reward, and joining with other retailers in Nectar. The Reward card used to offer astounding deals, such that I was prepared to make a near 50 mile round trip to what was then my nearest Sainsbury.
 

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
16,549
I get that - what I don't get is that a part time minimum wage possible student staff member at Sainsburys, or other supermarket for that matter, is able to deal with the matter satisfactorily. Most customers won't be presenting fake vouchers. Actually, I suspect it's a Sainsburys only problem with Nectar card vouchers, in view of some of the information shared by other contributors on this forum. I can only say it's Sainsburys' own fault for withdrawing their very own answer to Tesco's Clubcard, called iirc Reward, and joining with other retailers in Nectar. The Reward card used to offer astounding deals, such that I was prepared to make a near 50 mile round trip to what was then my nearest Sainsbury.
You’re going to have to trust what I say on this, as I can’t divulge any further information on a public forum.

What you’re saying is incorrect. As for Necatar, it’s owned by Sainsbury’s.
 

takno

Established Member
Joined
9 Jul 2016
Messages
6,149
I get that - what I don't get is that a part time minimum wage possible student staff member at Sainsburys, or other supermarket for that matter, is able to deal with the matter satisfactorily. Most customers won't be presenting fake vouchers. Actually, I suspect it's a Sainsburys only problem with Nectar card vouchers, in view of some of the information shared by other contributors on this forum. I can only say it's Sainsburys' own fault for withdrawing their very own answer to Tesco's Clubcard, called iirc Reward, and joining with other retailers in Nectar. The Reward card used to offer astounding deals, such that I was prepared to make a near 50 mile round trip to what was then my nearest Sainsbury.
I don't particularly like the whole switch to Nectar. It turned something that felt like a loyalty card into some weird wallet thing that seemed to share data with any number of seedy participants I had very little control over. The scheme is owned by Sainsbury's, but it doesn't carry any of the positive sentiment across for me.

Slightly more to the point though, the change to Nectar happened 22 years ago, and largely consisted of moving the same team and budget across to a different brand. I would have thought if the offers stayed fairly similar, although they may well have changed over time as the budget has changed, and potentially as you have become a less valuable customer.
 

Busaholic

Veteran Member
Joined
7 Jun 2014
Messages
14,671
As for Necatar, it’s owned by Sainsbury’s.
It is now, but for years it wasn't. Reward Card prices used to be displayed on selected individual items in stores, well before Tesco and then Sainsbury replicated the practice. In addition, in the late 1990s as an incentive to spend more, if your bill was £50 say, one week you'd be given a £20 off £70 voucher, even the occasional £30 off £90 one, which we readily accepted and stocked up on booze, which was covered in those days. Happy days :smile:
 

jmh59

Member
Joined
7 May 2018
Messages
126
Location
Leeds
Has anyone used the Scan as you Go machines in the supermarket? The reason I ask is because mu local Tesco has just introduced it. I was thinking about trying it on my weekly shop next Saturday.

Stan
I used to use that in Asda using the app on the phone until one time I got to the self-scan checkout and the app bombed. No way back. And the same thing happened again the next time, new phone, new install of the app, same bomb. Not used it since. For the hand scanners - tried it once, Asda presented me with a screen wanting my mobile number and email and password (iirc, I'd give up by then but my password are all complex and not easy to type on a screen with lots of people about!). Sainsbury's did it different - get the hand scanner, scan your Nectar card, go and shop. Much nicer IMO. As to the tech, having been in IT since the late 1970's I simply don't trust any of it that I didn't make myself!
 

jon81uk

Member
Joined
17 Aug 2022
Messages
862
Location
Harlow, Essex
what I don't get is that a part time minimum wage possible student staff member at Sainsburys, or other supermarket for that matter, is able to deal with the matter satisfactorily. Most customers won't be presenting fake vouchers.
Having to get a staff member to come over and process the coupon may just be a deterrent to many people who would consider using a fake coupon, doesn’t matter what the staff member does, the fact a human is intervening is enough to put off the opportunist fraudsters.
 

contrex

Member
Joined
19 May 2009
Messages
1,192
Location
St Werburghs, Bristol
Has anyone used the Scan as you Go machines in the supermarket? The reason I ask is because mu local Tesco has just introduced it. I was thinking about trying it on my weekly shop next Saturday.

Stan
Tried them for the first time in Tesco, as I had a voucher with a £20 discount off a minimum spend of £80, and I wanted a no-fuss way of keeping a tally as I put things in the basket (including the single malt on offer that week!). It was a breeze. It actually wasn't a time saver compared to just slinging the things I want straight in the basket, and using the self-checkout, which I prefer (I can whiz my shop through very quickly, and I get on well with the staff). With scan-as-you-go you have to remember that with non-barcoded items (e.g. single red or green peppers) you have to locate and scan a barcode on the shelf front, and weighed items have to be put on a machine nearby and a label printed for you to scan. But it made a change, and I'd cheerfully do it again. They do a check periodically (I had 27 items and they checked 9 as it was my first time) but it's no sweat.
 
Last edited:

gswindale

Member
Joined
1 Jun 2010
Messages
925
I wouldn't call scan and go particularly efficient if you are constantly having to move things around in your bag to avoid putting heavy items on top of delicates. Unless you like squashed tomatoes or strawberries, or only buy them tinned.
It depends on how you do your shopping.

Do you shop in the order the store wants you to? I.e. fruit/veg first. Do you shop in the order the list is written in, or do you look at the list and go I'll pick up the crate of beer first and work back towards the veg as that helps my packing?

I'm pretty certain my parents used to use the middle option whilst crossing everything off the list after it had been located and loaded into the trolley. We never came home with anything that wasn't on the list!
 

davews

Member
Joined
24 Apr 2021
Messages
815
Location
Bracknell
Comments earlier on supermarket bread. I used to always use the Tesco inhouse bakery bread, which did seem better quality and good value. Then I found nobody around to slice it, or they had run out. Lately they changed to new tins for their farmhouse loaves, shorter loaves and bigger slices so I used a loaf up faster (and increased the price). Quality also had deteriorated so it was no better than the prepacked stuff which I tend to use nowadays. Yes, Hovis soft white medium sliced seems a good choice.
 

RuddA

Member
Joined
9 Feb 2020
Messages
188
Location
Norwich
My local Tesco is being refurbished and the bread and dairy sections are now at the front of the store.

When using the Sainsbury's scan as you go app, why do some stores know where you are as you enter, whilst others require you to scan a QR code as you enter? I presume it depends on whether the store offers self scan handsets or not, but consistency would be nice.
 

takno

Established Member
Joined
9 Jul 2016
Messages
6,149
My local Tesco is being refurbished and the bread and dairy sections are now at the front of the store.

When using the Sainsbury's scan as you go app, why do some stores know where you are as you enter, whilst others require you to scan a QR code as you enter? I presume it depends on whether the store offers self scan handsets or not, but consistency would be nice.
It could be doing it using geographical location, in which case it will depend on the ability to get a confident fix on location, and possibly on whether there are other stores close by.

The more likely alternative is that it's doing it based on whether it can see the store's wifi, in which case it may well be that only stores with handsets have a public wifi network it can detect.
 

contrex

Member
Joined
19 May 2009
Messages
1,192
Location
St Werburghs, Bristol
It depends on how you do your shopping.

Do you shop in the order the store wants you to? I.e. fruit/veg first. Do you shop in the order the list is written in, or do you look at the list and go I'll pick up the crate of beer first and work back towards the veg as that helps my packing?

I'm pretty certain my parents used to use the middle option whilst crossing everything off the list after it had been located and loaded into the trolley. We never came home with anything that wasn't on the list!
When I scan as I shop I don't load my own bag as I go, I put the items in a standard trolley, and after it has been paid for, it all goes into my stylish black Rolser 'pull-along' trolley (£50 at John Lewis and well worth the extra over cheap ones) which has been accompanying me. Heavy things at the bottom, fragile stuff at the top, tubs of yoghurt in a plastic bag after one split and leaked! I work from a list created in Excel with a tick box for each item to be bought, that I print out every 4 weeks (4 weekly columns fit on an A4 page). If something isn't on the list it generally doesn't get bought, although I have some blank rows at the bottom for ad-hoc items. There are 65 standard items that could be bought, although not every one is bought each week.

1724659200526.png
 

DelW

Established Member
Joined
15 Jan 2015
Messages
4,847
When I scan as I shop I don't load my own bag as I go, I put the items in a standard trolley, and after it has been paid for, it all goes into my stylish black Rolser 'pull-along' trolley (£50 at John Lewis and well worth the extra over cheap ones) which has been accompanying me. Heavy things at the bottom, fragile stuff at the top, tubs of yoghurt in a plastic bag after one split and leaked! I work from a list created in Excel with a tick box for each item to be bought, that I print out every 4 weeks (4 weekly columns fit on an A4 page). If something isn't on the list it generally doesn't get bought, although I have some blank rows at the bottom for ad-hoc items. There are 65 standard items that could be bought, although not every one is bought each week.

View attachment 164332
I have to say that is impressively organised!

I run quite a few things in my life on Excel, but it hadn't occurred to me to use it for shopping lists. I can see the potential benefit though.
 

Belperpete

Established Member
Joined
17 Aug 2018
Messages
2,427
It depends on how you do your shopping.

Do you shop in the order the store wants you to? I.e. fruit/veg first. Do you shop in the order the list is written in, or do you look at the list and go I'll pick up the crate of beer first and work back towards the veg as that helps my packing?

I'm pretty certain my parents used to use the middle option whilst crossing everything off the list after it had been located and loaded into the trolley. We never came home with anything that wasn't on the list!
My list is written in the order that I use things up, so shopping in that order would be pretty chaotic.

Shopping in the order of how heavy things are also sounds pretty chaotic. Off to middle isle to find that crate of beer, back to the veg isle to buy that big bag of spuds, then come back later to get the strawberries once you have got all the other heavies? Sounds like you would be darting here, there and everywhere, Do you write your list in weight order?

So I do my shop in strict isle order, so I don't have to keep going back on myself. One quick circuit and I am done. Segregate the heavies and crushables in the trolley, so I can offload the heavies into my bags first, strawberries and cream cakes last, at the checkout.
 

contrex

Member
Joined
19 May 2009
Messages
1,192
Location
St Werburghs, Bristol
I have to say that is impressively organised!

I run quite a few things in my life on Excel, but it hadn't occurred to me to use it for shopping lists. I can see the potential benefit though.
I picked it up at work (Civil Service finance & governance) and now I'm retired I can't seem to stop! I have spreadsheets for bank accounts, a diary, gas & electricity meter readings, my breath Peak Flow readings (i have asthma). Those I keep up to date electronically. I also use Excel as a way of producing neat printed tables and that's how the shopping list works. I print it and use a pen to tick what I want to buy in consultation with her inside the doors and fold it up in a plastic wallet to go shopping with. Reading this, I am seized with the oddest feeling... that I need to get out more...

== Doublepost prevention - post automatically merged: ==

Do you largely always make the same meals then? My shopping list consists of the ingredients to make that weeks meals, plus other basics we run out of.
Not the same meals absolutely every day without fail, but certainly curry on Monday evenings, pasta on Tuesdays. Roast on Sunday. Soup and toast for lunches maybe. The rest of the week make it up as we go along, but certain things are staples - bread, potatoes, rice, other veg, milk, Digestive biscuits, toilet & kitchen rolls, beer, wine, fruit, tea, coffee, pickle, sauces, cheese, eggs, milk, hummus, tinned things, batteries, rubber gloves, washing-up liquid, light bulbs, aspirins, plasters, peanuts, pistachios, M&S Cheese Tasters, it all appears as a potential purchase.
 
Last edited:

Belperpete

Established Member
Joined
17 Aug 2018
Messages
2,427
I picked it up at work (Civil Service finance & governance) and now I'm retired I can't seem to stop! I have spreadsheets for bank accounts, a diary, gas & electricity meter readings, my breath Peak Flow readings (i have asthma). Those I keep up to date electronically. I also use Excel as a way of producing neat printed tables and that's how the shopping list works. I tick what I want to buy in consultation with her inside the doors and fold it up in a plastic wallet to go shopping with. Reading this, I am seized with the oddest feeling... that I need to get out more...
My father used a similar system, with a pre printed shopping list, although he didn't go as far as printed tick boxes! As they ran low on something, he would just highlight the relevant item on the list hanging up in the kitchen. The list was ordered according to where things were in the supermarket - he would get quite cross if they moved things so he had to reorder his list! The disadvantage from my point of view is that it did seem to tramel his thinking into just getting those items he had highlighted. Whereas if I see that they have a special offer on something useful to me, I will make a bulk purchase even if I don't need it that week.

I too keep a spreadsheet of my bank and credit card spending. Several times over the years I have found unexplained items, that I have had reversed. I am not sure I would have the patience to go through the bills line by line, or could even remember what I had bought a month ago, and would probably just say that looks about right, and these things would have slipped through unnoticed.

I keep a written record whenever I take the meter readings and my physical checks. I used to religiously transfer them onto a spreadsheet, but gave up as I never used the spreadsheet for anything. I can just look at the piece of paper (actually back of an envelope) if I need to know the previous values.
 

contrex

Member
Joined
19 May 2009
Messages
1,192
Location
St Werburghs, Bristol
The list was ordered according to where things were in the supermarket - he would get quite cross if they moved things so he had to reorder his list! The disadvantage from my point of view is that it did seem to tramel his thinking into just getting those items he had highlighted. Whereas if I see that they have a special offer on something useful to me, I will make a bulk purchase even if I don't need it that week.

I too keep a spreadsheet of my bank and credit card spending. Several times over the years I have found unexplained items, that I have had reversed. I am not sure I would have the patience to go through the bills line by line, or could even remember what I had bought a month ago, and would probably just say that looks about right, and these things would have slipped through unnoticed.

I keep a written record whenever I take the meter readings and my physical checks. I used to religiously transfer them onto a spreadsheet, but gave up as I never used the spreadsheet for anything. I can just look at the piece of paper (actually back of an envelope) if I need to know the previous values.
My bank lets me download a CSV (Excel) file of transactions. I am ashamed (?) to say that I have been doing it since 2005, so I have a spreadsheet of everything since then, and boy can I do analysis!! Mostly pointless, but heigh-ho. At least I can see how much I'm spending each month and where. Very handy to know when I bought the telly, or when we went to Perpignan in 2008, that sort of thing.

I did think of ordering my shopping list by location, but my local big Tesco keep changing the layout, so it's alphabetical, and I can just scoot around for things, since I know where everything is. A key thing is to remind myself that the list is there to serve me, and not the other way round. Also, I go to Tesco on Thursdays and M&S on Fridays so alphabetical is better.
 

Belperpete

Established Member
Joined
17 Aug 2018
Messages
2,427
My bank lets me download a CSV (Excel) file of transactions.
How do you know that they are all genuine? By keeping my own record as I make the transactions, I know how much I owe before the bill comes in, and it allows me to investigate if there is an unexplained transaction.
 

Gloster

Established Member
Joined
4 Sep 2020
Messages
10,915
Location
Up the creek
I write everything I need on a piece of paper, usually a bit of an old envelope, in any old order. As the week goes by things I don’t buy frequently get crossed out and new ones added, while the basics, some of which I don’t buy every day, remain as a reminder. When I can’t get any more on the bottom of the list, I start a new one with the basics going on first. It hardly takes any time to manage and does its job.

In the supermarket I just start at ‘today’s reductions’, which might have something that will change today’s vague plans, then go to the fruit and veg area before working my way across the shop. Then pay and away. One reason I do not want any of these clever gadgets is that in the shop there frequently isn’t anywhere to put down my bag or stick. I can handle getting something into the basket, but having to read the barcode (or whatever) is going to be a right pain. I only have to put my stick and basket down at the checkout, and there is no problem there. I also pay cash.
 

contrex

Member
Joined
19 May 2009
Messages
1,192
Location
St Werburghs, Bristol
How do you know that they are all genuine? By keeping my own record as I make the transactions, I know how much I owe before the bill comes in, and it allows me to investigate if there is an unexplained transaction.
I look at them and see if I remember them. If not, I do some checking. I've got my bank's phone app and it buzzes every time money enters or leaves my current account, with a notification of the amount, and I can open the app and get a list of transactions, which I can compare with the downloaded CSV. Plus I get statements monthly. I know pretty much to within £10 how much I spend each week.
 

route101

Veteran Member
Joined
16 May 2010
Messages
11,401
I use the Tesco app for clubcard. I find it logs myself out often. Anyone else have this problem?
 

Top