• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Virgin First Class Lounge

Status
Not open for further replies.

lyesbkz

Member
Joined
1 Dec 2010
Messages
610
Location
Chesterfield
I'm not sure how to interpret this:

To enter the First Class lounge, just show your valid Virgin Business, First Anytime or Advance First ticket.

http://www.virgintrains.co.uk/routes-stations/first-class-lounges/

I have an Advance First ticket, not on the Virgin network either, departing Manchester Piccadilly. Does this entitle me to lounge access?

(I can't tell if the list of tickets is referring to a Virgin Business, Virgin First anytime, Virgin Advance First; or just Virgin Business, and then any First Anytime or Any First advance).
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Big Chris

Member
Joined
12 Sep 2009
Messages
144
Location
Norfolk
First anytime tickets are generally accepted in the first class lounge at your departure point or change points regardless of operator. If you have an operator specific ticket ie advance etc then you can only use the lounges provided by that operator. For example advance from Euston to Chester would be okay in the Euston lounge but an advance on Crosscountry wouldn't be valid at Edinborough in the East Coast lounge.

Chris
 

All Line Rover

Established Member
Joined
17 Feb 2011
Messages
5,261
I'm not sure how to interpret this:



I have an Advance First ticket, not on the Virgin network either, departing Manchester Piccadilly. Does this entitle me to lounge access?

(I can't tell if the list of tickets is referring to a Virgin Business, Virgin First anytime, Virgin Advance First; or just Virgin Business, and then any First Anytime or Any First advance).

No, to enter the lounge you need to have a First Class Advance ticket for a Virgin Train from that station. If the Advance ticket is for XC or TPE, then you can't enter.
 

RJ

Established Member
Joined
25 Jun 2005
Messages
8,620
Location
Back office
I'm not sure how to interpret this:



I have an Advance First ticket, not on the Virgin network either, departing Manchester Piccadilly. Does this entitle me to lounge access?

(I can't tell if the list of tickets is referring to a Virgin Business, Virgin First anytime, Virgin Advance First; or just Virgin Business, and then any First Anytime or Any First advance).

The First Class lounge at Euston is only for those holding FC tickets for Virgin/Scotrail.
 

WestCoast

Established Member
Joined
19 Jun 2010
Messages
5,635
Location
South Yorkshire
You could, in theory, buy a First Class Anytime Day Single (Virgin Trains Only Ticket) from Manchester Stations to Stockport for £2.65 and gain access to the lounge.:lol:
 

All Line Rover

Established Member
Joined
17 Feb 2011
Messages
5,261
You could, in theory, buy a First Class Anytime Day Single (Virgin Trains Only Ticket) from Manchester Stations to Stockport for £2.65 and gain access to the lounge.:lol:

Yes, you can, but I've noticed that the staff expect you to take the next available service (which is a bit of a nuisance when they are every 20 minutes!). You could always say that you need to do some important business "work" in the lounge! (After all, the 5 minutes to Stockport won't be long enough!) :lol:
 

MidnightFlyer

Veteran Member
Joined
16 May 2010
Messages
12,856
You could, in theory, buy a First Class Anytime Day Single (Virgin Trains Only Ticket) from Manchester Stations to Stockport for £2.65 and gain access to the lounge.:lol:

A Wolves-Coventry Anytime Day Single (VT only) would get you into the lounges at Wolves, New St, Intl and Coventry!

 

All Line Rover

Established Member
Joined
17 Feb 2011
Messages
5,261
They closed the lounge at GLC when they were asked to open it up to others!

That's fair enough - SR should have contributed to it.

Although it does annoy me that there are no First Class lounges north of Crewe on the Virgin route.
 

WestCoast

Established Member
Joined
19 Jun 2010
Messages
5,635
Location
South Yorkshire
Yes, you can, but I've noticed that the staff expect you to take the next available service (which is a bit of a nuisance when they are every 20 minutes!). You could always say that you need to do some important business "work" in the lounge! (After all, the 5 minutes to Stockport won't be long enough!) :lol:

The best lounges, in that case, are the lounges which are usually unmanned. For example, at Liverpool Lime Street or Stoke-On-Trent.
 

SS4

Established Member
Joined
30 Jan 2011
Messages
8,589
Location
Birmingham
As long as you have a first class ticket to a destination served by VT you'll be allowed in and I believe some people have managed to get in if they're connecting with a virgin train for example Manchester to Lichfield via Crewe.
 

MidnightFlyer

Veteran Member
Joined
16 May 2010
Messages
12,856
That's fair enough - SR should have contributed to it.

Although it does annoy me that there are no First Class lounges north of Crewe on the Virgin route.

How can you be sure that they weren't going to? It was more for GNER as it would have been then, and I suspect, even with a bit of money from GNER, Virgin didn't want anyone who wouldn't use their trains in their lounges.

There were talks of lounges at Bank Quay and Preston that never materialised.
 

SS4

Established Member
Joined
30 Jan 2011
Messages
8,589
Location
Birmingham
Virgin themselves will let first class Scotrail sleeper passengers use their facilities at Euston. There is probably an agreement regarding that though.

I know it says in Euston's shower area that the showers are provided by ScotRail or something similar
 

All Line Rover

Established Member
Joined
17 Feb 2011
Messages
5,261
The best lounges, in that case, are the lounges which are usually unmanned. For example, at Liverpool Lime Street or Stoke-On-Trent.

Let's not forget Crewe either! :D I quite like the Liverpool Lime Street First Class lounge - I went for the first time last week. It is "manned" (for most of the time), but only by a cleaner (I think) who isn't bothered about which train you take or how long you stay. (Although she must have wondered what I was doing after I'd been in there for 3 hours! :lol:)

East Midlands Trains will, generally, let you into their lounges with an XC or TPE ticket. Indeed, Virgin themselves will let first class Scotrail sleeper passengers use their facilities at Euston. There is probably an agreement regarding that though.

I don't know about EMT, but VT definitely have some sort of financial agreement with SR about their Euston lounge.
 

Squaddie

Member
Joined
6 Dec 2009
Messages
1,072
Location
London
I quite like the Liverpool Lime Street First Class lounge - I went for the first time last week. It is "manned" (for most of the time), but only by a cleaner (I think) who isn't bothered about which train you take or how long you stay. (Although she must have wondered what I was doing after I'd been in there for 3 hours! :lol:)
Why on earth would you want to spend 3 hours in a first class lounge? Especially when there are so many other ways to fill your time in Liverpool?
 

WestCoast

Established Member
Joined
19 Jun 2010
Messages
5,635
Location
South Yorkshire
I can't imagine any operator doing that. Virgin are the ones who pay for the lounge - XC and TPE contribute nothing - so why should Virgin accept XC and TPE Advance tickets?

East Midlands Trains will, generally, let you into their lounges with an XC or TPE ticket. Indeed, Virgin themselves will let first class Scotrail sleeper passengers use their facilities at Euston. There is probably an agreement regarding that though.
 

Pumbaa

Established Member
Joined
19 Feb 2008
Messages
4,998
Let's not forget Crewe either! :D I quite like the Liverpool Lime Street First Class lounge - I went for the first time last week. It is "manned" (for most of the time), but only by a cleaner (I think) who isn't bothered about which train you take or how long you stay.

Shouldn't be - maybe a staff shortage. It's alright for a lounge, usually the attendants sit in the corner and read a magazine. They are definitely VT staff meant to be there and not cleaners.
 

Edvid

Established Member
Joined
7 Feb 2008
Messages
1,853
A Wolves-Coventry Anytime Day Single (VT only) would get you into the lounges at Wolves, New St, Intl and Coventry!

I've done them all with a VT-only single from Coventry to Intl and used a nnetwork daytripper to get around. :p I paid three visits to the New St lounge alone that day. :D
 

All Line Rover

Established Member
Joined
17 Feb 2011
Messages
5,261
I've done them all with a VT-only single from Coventry to Intl and used a nnetwork daytripper to get around. :p I paid three visits to the New St lounge alone that day. :D

The Birmingham New Street staff are never fussy about Birmingham to Coventry singles! (Which is great if you're going on XC in a few hours - even in Standard Class!) :D
 

premier01

Member
Joined
17 Aug 2009
Messages
459
No, to enter the lounge you need to have a First Class Advance ticket for a Virgin Train from that station. If the Advance ticket is for XC or TPE, then you can't enter.

This has been discussed recently-the rules for VT are that you can use the lounges if you have any ticket that is valid for immediate travel on VT from that station or if you have arrived from a VT service-any tickets including VT only advance tickets can be used to get into the lounges.

I think the only exception is as noted Euston where there is an agreement with Scotrail there.

The EC lounges only allow tickets valid on EC routes and there is usually a charge-think it's £5-for advance tickets.

I'm not sure about other TOC's but noticed recently that the EMT lounge at Nottingham was closed at about 5 pm and only opens until 12-no good if you're travelling in the afternoon or evening!

I used the EC lounge at Wakefield last month and couldn't believe how small and dreary that is-guess it's better than a long wait on the platform on a cold winter day!

The Euston lounge is excellent and the showers there are a good idea if wanting to change and freshen up before or after a trip.

--- old post above --- --- new post below ---
East Midlands Trains will, generally, let you into their lounges with an XC or TPE ticket. Indeed, Virgin themselves will let first class Scotrail sleeper passengers use their facilities at Euston. There is probably an agreement regarding that though.

I am travelling to Sheffield today with TPE in 1st-although wont have time to try the lounge on arrival I am thinking I might try to use the ticket on the way back to get in although I'm travelling on a Standard XC ticket from there-if they accept them generally then that should be ok-think it's a new lounge isn't it-haven't tried it so would be good to try it even if only for 15 mins.


--- old post above --- --- new post below ---
Yes, you can, but I've noticed that the staff expect you to take the next available service (which is a bit of a nuisance when they are every 20 minutes!). You could always say that you need to do some important business "work" in the lounge! (After all, the 5 minutes to Stockport won't be long enough!) :lol:

As they usually allow you to use tickets to get into lounges on arrival at the station perhaps a Stockport to Manchester ticket would work-then you can say you've just arrived from Stockport and wish to use the lounge :) I can't understand why they ask u to get the next train-it's nothing to do with them-either impose a time limit or just say nothing-they seemed to be be a little suprised when using a Manchester to Milton Keynes ticket so would like to see their reaction to using a Stockport ticket!

I have to say having used the lounge when travelling on longer VT trips haven't tried it but if there was over a 1 hour wait and I didn't feel like a beer or a coffee sounds like a good plan.


--- old post above --- --- new post below ---
However EMT always accept "TPE ONLY" First Advance tickets for access to their lounge in Sheffield.

A quick update from my visit to Sheffield on Wednesday-had a Preston to Sheffield FDS route TPE-went straight to a meeting then got train to Coventry-SDS so having 15 mins to spare tried to get in the 1st lounge on platform 5 with the Preston ticket.

The customer service assistant seemed a bit unsure and asked where I was travelling so explained that I had arrived from Preston with 1st class ticket and wanted to use the lounge wi-fi that's there-she asked what train am I planning to get so said it's in 15 mins-she then said ok help your self to drinks and snacks.

So I'm really unclear as to whether the ticket should have allowed me in and she was unsure or if it shouldn't have allowed me in but she was showing discretion!

The lounge was ok-not VT standards but reasonably sized with selection of hot drinks, orange juice and bottled water and also biscuits.

I wouldn't pay to get in there but if u have a 1st class ticket and have spare time then it's ok-a lot better than the EC Wakefield lounge I was in the other week-now VT need to open lounges at Warrington, Wigan, Lancaster, Carlisle and Preston :)
 

All Line Rover

Established Member
Joined
17 Feb 2011
Messages
5,261
A quick update from my visit to Sheffield on Wednesday-had a Preston to Sheffield FDS route TPE-went straight to a meeting then got train to Coventry-SDS so having 15 mins to spare tried to get in the 1st lounge on platform 5 with the Preston ticket.

The customer service assistant seemed a bit unsure and asked where I was travelling so explained that I had arrived from Preston with 1st class ticket and wanted to use the lounge wi-fi that's there-she asked what train am I planning to get so said it's in 15 mins-she then said ok help your self to drinks and snacks.

So I'm really unclear as to whether the ticket should have allowed me in and she was unsure or if it shouldn't have allowed me in but she was showing discretion!

The lounge was ok-not VT standards but reasonably sized with selection of hot drinks, orange juice and bottled water and also biscuits.

I wouldn't pay to get in there but if u have a 1st class ticket and have spare time then it's ok-a lot better than the EC Wakefield lounge I was in the other week-now VT need to open lounges at Warrington, Wigan, Lancaster, Carlisle and Preston :)

The Sheffield lounge is good enough (snacks, drinks, toilets, etc.), apart from the small size.

I was most unimpressed by the lounge at St Pancras - absolutely pathetic! For a lounge in a flagship station, it didn't even have toilets!
 

premier01

Member
Joined
17 Aug 2009
Messages
459
The Sheffield lounge is good enough (snacks, drinks, toilets, etc.), apart from the small size.

I was most unimpressed by the lounge at St Pancras - absolutely pathetic! For a lounge in a flagship station, it didn't even have toilets!


I haven't been in that although it does look small from the outside-agree it should be much better for a flagship station!

Although don't they serve 'complimentary' wine in the evenings-guess if it's like cooking wine then there's no point in interpreting that as an advantage.:)
 
Status
Not open for further replies.

Top