Will the RDG extend Railcard Validity due to Covid-19

Metal_gee_man

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Simple really

Very few of us railcard holders will have been able to use our railcards during the last few months, will they think about extending validity in these unique times
 
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Starmill

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It has been discussed a few times. A discount on renewal is much more likely, and has been rumoured internally. They don't usually give things away for free.

Deutsche Bahn by contrast are offering travel vouchers to Bahncard holders. Exactly what's called for post-crisis, however many more months / years that takes.
 

Hadders

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After Hatfield in 2000, when the network went in chaos, railcards were sold with 15 months validity. This lasted for a year so that everyone benefited. I can't remember if this was for renewals only or new purchases as well but I do think if the rail industry does something this is more likely than a price reduction.

Nothing will happen until leisure travel returns to normal.
 

Bletchleyite

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After Hatfield in 2000, when the network went in chaos, railcards were sold with 15 months validity. This lasted for a year so that everyone benefited.
As I've posted in similar threads, no they didn't. Regular YP/18-25 customers didn't, as they would still need to purchase the same number of Railcards to have one for the maximum period of time.

For that reason I feel a reduction in price would be fairer, I'd go with making them £20 for 12 months (with some sort of similar discount on the longer ones).
 

Hadders

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As I've posted in similar threads, no they didn't. Regular YP/18-25 customers didn't, as they would still need to purchase the same number of Railcards to have one for the maximum period of time.

For that reason I feel a reduction in price would be fairer, I'd go with making them £20 for 12 months (with some sort of similar discount on the longer ones).
But they still offered 16-25 Railcards at 15 months for the price of 12. Not everyone with a railcard has continuous validity. Most probably let it lapse at some point.

Any business will want to maximise their income so I believe they're more likely to offer extended validity than a price reduction, if they do anything at all!
 

Ianno87

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No, but I found it very raw that the offer basically excluded anything for the most loyal customers. A price reduction but sticking with 12 months would have helped everyone.
Loyal customers are likely to travel by train regardless.

The point of the offers is to entice (and entice back) new business to the railway.
 
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I renewed my Railcard at the start of the year - like most others, I had no idea that within three months I was going to be largely unable to use my Railcard. In this case, I wouldn't mind an extension or discount on renewal. Otherwise I'm going to feel a bit bummed that I paid for something I couldn't use.

For heavier users of the Railcard, the industry would likely see more income through increased ticket sales as a result of Railcard holders feeling as though they're getting a "good deal" and getting their money's worth from it, versus trying to extract another £30 out of a now-disgruntled Railcard holder who may just become a "former" Railcard holder.

It just seems like the fairer thing to do at the end of the day. I also wonder if we'll see some kind of offering to healthcare workers in some fashion. Certain retailers offered discounts to NHS card holders long before COVID kicked-off. I think it would be quite nice to see some kind of NHS Railcard, similar to the HM Forces Railcard - but that might be a conversation for another topic!
 

David M

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I think 15 months for the price of 12 is an acceptable compromise. It may be, though, that it will be a further 3 months or more before the railways are 'back to normal' in which case a revisit would be required.
 

Starmill

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For heavier users of the Railcard, the industry would likely see more income through increased ticket sales as a result of Railcard holders feeling as though they're getting a "good deal" and getting their money's worth from it, versus trying to extract another £30 out of a now-disgruntled Railcard holder who may just become a "former" Railcard holder.
It's near certain they'd see increased sales if they issued £10 travel vouchers too, because you cannot go far for £10, and most people will feel compelled to use them, when the time is right.
 

WelshBluebird

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If something is done, I hope it isn't a renewal discount!
I'm going to be renewing my 26-30 railcard tomorrow for the last time, as regardless of the current situation, I am 30 later this week and so won't be able to get another years validity if I wait until after that! How much of the validity I'll actually be able to use, we shall see. I did consider not bothering renewing, but I am aware that as soon as I start to use trains again, I'll make back the cost via the savings pretty quickly.
 

Smidster

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If something is done, I hope it isn't a renewal discount!
I'm going to be renewing my 26-30 railcard tomorrow for the last time, as regardless of the current situation, I am 30 later this week and so won't be able to get another years validity if I wait until after that! How much of the validity I'll actually be able to use, we shall see. I did consider not bothering renewing, but I am aware that as soon as I start to use trains again, I'll make back the cost via the savings pretty quickly.
Can offer you a bit of good news.

You can buy a 26-30 Railcard until the day before your 31st birthday so will cover you until you turn 32.
 

P Binnersley

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This is the reply I got from my Twitter DM

"Hi Peter,

Railcards cannot be extended and are non-refundable. Often the cost of the Railcard can be saved back in as little as one journey. We, however recognise these are exceptional times and Coronavirus is changing how everyone lives, works and travels.

We are currently looking into multiple options to assist customers, who purchased their Railcard from
railcard.co.uk before the advice against non-essential travel was issued, and have since been unable to use them. We will provide a further update to you and other customers via email and social media in due course.

Stay safe, XXXXXX."

Which I read as "We will probably do something, but no promises". I don't expect to hear anything until non-essential train journeys are permitted/encouraged.

Peter.
 

Ianno87

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Presumably, the length that these measures are kept in place (which we don't know yet) for will inform whatever they decide to do.

They are at least recognising that something is required.
 

lightbulb

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Apologies if this is off-topic!

My Disabled Persons Railcard expired last week, and I telephoned the Disabled Persons Railcard Office to renew today. I was advised that I could not currently renew over the phone as I usually do, and that I could renew up to six months after the expiry by filling in an application form obtainable at a station. If I don't renew within six months of expiry, it will be treated as a new application. I'm classed as being "medically vulnerable" so am not allowed out. Can anyone confirm that the information I have been given is correct?
 

1955LR

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I have just recently purchased a Disabled Persons Railcard totally online , having scanned the required information and sent it with the application. but I know that may not be an option for some . There is a link on their Website
 

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