DunfordBridge
Member
I passed stage 1 of the new test this week for a position with Northern.
I'm really not too worried about the second tests. I have the practice material and I believe with preparation I'll be fine, but the MMI is a real concern. Having read comments on this thread I'm even more worried, and I currently work in an office so my experience of emergency situations and face to face customer service is not vast. I did pretty well in the manager interview, but I'm expecting a sterner test here.
Also, I take it if you pass all the tests but fail the MMI it counts as one of your two strikes?
Thanks
It is my understanding that you have lost a strike if you fail the MMI.
Working in an office is a tricky one for emergencies, working alone, etc, as I am an office worker myself. Lucky if I see daylight. The nearest we normally get to an emergency is when someone burns some toast and the fire alarm sounds. Have you always worked in an office?
Like Ultra4 said, the examples do not always have to be work-related. They could arise from leisure or voluntary activities. You should try driving on the A64, often the scene of a noteworthy accident. One Saturday, I encountered two accidents on there. Revellers on a Saturday night can be a good source of emergencies, I have found myself intervening on occasion, although I hasten to add that I have had experience of conflict situations in another role.
By the way, is it still true that Northern stipulate that you must live within 30 minutes travelling distance of the depot for which you are applying?
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