alanpartridge2
New Member
- Joined
- 22 May 2015
- Messages
- 2
Hi all,
I have a zones 1-2 monthly travel card. I travelled into waterloo one morning from Hersham which is out of zones and does not have a ticket barrer and did not have time to buy a ticket. As my oyster card was in minus credit, I could not exit through the barriers at Waterloo and was stopped by a revenue protection officer. I was in the wrong and admitted my offence and shouldn't have tried to exit the barriers without a valid ticket for my journey.
I was cautioned and a statement was taken and I was told I would receive a letter in the a couple of weeks.
This is the first time anything like this has ever happened to me so what it likely to be the outcome?
Secondly, the revenue protection office for southwestrains then took my oyster card and said he was legally allowed to do this. He said it would be returned a couple of days later. However having spoken to tfl this morning I was told that the oyster card was the property of tfl and they are not allowed to confiscate it. Is this correct? Southwesttrains also cancelled the existing zone 1-2 travel card that was paid for and on my oyster. Can they do this? Tfl had not seen this before and were surprised and told me to contact southwesttrains. Southwesttrains customer service team told me they were not legally trained to discuss this and that the revenue and protection department did not have a phone number available to the public so I could not discuss with them either.
Any advice would be greatly appreciated.
Thank you.
Alan
I have a zones 1-2 monthly travel card. I travelled into waterloo one morning from Hersham which is out of zones and does not have a ticket barrer and did not have time to buy a ticket. As my oyster card was in minus credit, I could not exit through the barriers at Waterloo and was stopped by a revenue protection officer. I was in the wrong and admitted my offence and shouldn't have tried to exit the barriers without a valid ticket for my journey.
I was cautioned and a statement was taken and I was told I would receive a letter in the a couple of weeks.
This is the first time anything like this has ever happened to me so what it likely to be the outcome?
Secondly, the revenue protection office for southwestrains then took my oyster card and said he was legally allowed to do this. He said it would be returned a couple of days later. However having spoken to tfl this morning I was told that the oyster card was the property of tfl and they are not allowed to confiscate it. Is this correct? Southwesttrains also cancelled the existing zone 1-2 travel card that was paid for and on my oyster. Can they do this? Tfl had not seen this before and were surprised and told me to contact southwesttrains. Southwesttrains customer service team told me they were not legally trained to discuss this and that the revenue and protection department did not have a phone number available to the public so I could not discuss with them either.
Any advice would be greatly appreciated.
Thank you.
Alan