Where did I say that everything's OK? I'm pretty sure I said it isn't acceptable for law-abiding passengers to get caught up in revenue protection.Brushing aside such happenings with a 'well most of the time things are fine so everything's OK' attitude will not result in a modification of unacceptable behaviour by those who think it is OK to start off by telling someone "that ticket is not valid".
Yup. Thought I did. What I said (and I know I'm repeating myself) is that there is a problem, but visiting these forums is naturally going to leave one with the impression that it's a massive problem, when it's actually one that affects (and is caused by) a small minority of passengers and staff.I don't think it's acceptable for law abiding passengers to get caught up in the net that is cast to catch fare evaders.
Is there scope for improvement? Of course there is. Do staff get things wrong? Of course they do. Does the average passenger need to approach a train journey with fear and trepidation? Nope.