I had a bit of a rant about Gateway in another thread the other day. Here it is again.
I found the tram link excellent, it took me all of four minutes or so to reach the station from the airport. No bother buying my ticket from a very pleasant office, and I was on an Inverness train in less than ten minutes.
But it cost me a truly ridiculous £5.50 to go three stops on the tram. Not only that, but all of three other people entered the station with me. The enormous concourse was deserted and noone else was buying tickets, and this was all at about 530pm.
I know that through tickets are available but how do I buy one at the airport? Maybe I walked straight past a rail ticket machine but I don't think so.
It looks to me like nobody knows about the place, and even when they do they get hammered by a tram fare that can only discourage use.
I'm sure they will get a grip, but it certainly felt a bit like a white elephant when I was there the other day.