Updated: 23.11.2017 - 09:30
Unfortunately, the RMT union has announced a number of strike dates in November and December that will significantly affect CrossCountry train services. These dates are;
Sunday 26 November, Saturday 9 December, Sunday 10 December, Sunday 24 December, Sunday 31 December.
In the event these all take place we would advise you to travel as early as possible, as some services will finish earlier than normal and some stations will have no CrossCountry services. Although alternative travel arrangements have been prepared we expect all our services, and any replacement bus services, to be very busy.
We plan to operate a reduced service, but using longer trains where possible.
In the event of any delays to your journey on Sunday we will operate our Delay Repay Scheme against the revised timetable (in line with our
Passenger Charter). You can make your claim using our
online form or by collecting a form from any staffed station.
Due to an unprecedented rise in correspondence received, it may take us a little longer to respond than normal so there is no need to trouble yourself by contacting us again. Please be assured that if you have received an email providing an CrossCountry case reference, your claim is being processed and a response will be issued just as soon as we can.
If you choose to not travel or abandon your journey, please refer to your point of purchase for a refund.
Our priority is to keep you informed, updated and on the move, so please check this page again for up to date information before you travel. You can find travel options
here and answers to some general questions, such as refunds and alternative routes
here. Please be advised that until 24 November the 'Find your train' panel will still display original timetable, so please reference the provisional timetable until that date whilst the booking systems are being updated.
For journey planning information please contact National Rail Enquiries on 08457 484 950 or
click here for the website.
The CrossCountry services available on Sunday 26 November are shown in the map below or can be found
here.
Please check our FAQs for information about ticket acceptance and alternative travel options.
Provisional timetable for CrossCountry services on Sunday 26 November (PDF)
Information about CrossCountry ticket acceptance on Arriva Buses [\quote]