Howardh
Established Member
- Joined
- 17 May 2011
- Messages
- 8,194
https://www.theguardian.com/busines...ing-troubles-uk-public-finances-business-live for running updates
http://www.bbc.co.uk/news/business-43877667
The boss of TSB has apologised for its IT fiasco amid rising customer fury as the crisis continued for a fourth day.
Although I'm with another bank, I carry around a debit and credit card (same bank) and a small amount of cash.
If I arrived at a station and the card was declined through no fault of my own - or had boarded a train legitimately (ie with a "promise to pay ticket") and when the guard came round the cards failed...what then??
Can a copy of the card be taken and payment be made later? I'm sure that could be happening quite a lot today; what's the procedure for both passenger and staff?
http://www.bbc.co.uk/news/business-43877667
The boss of TSB has apologised for its IT fiasco amid rising customer fury as the crisis continued for a fourth day.
Paul Pester said he was "deeply sorry" and promised no one would be left out of pocket as a result of the issues.
He said the bank would take down its mobile app and online banking "for a few hours", adding "we hope to be back up later this afternoon."
TSB customers have demanded information as they remain locked out of their accounts and unable to make payments.
The bank's data breach on Sunday - which allowed some customers to see other accounts - has also attracted the attention of the technology watchdog
Although I'm with another bank, I carry around a debit and credit card (same bank) and a small amount of cash.
If I arrived at a station and the card was declined through no fault of my own - or had boarded a train legitimately (ie with a "promise to pay ticket") and when the guard came round the cards failed...what then??
Can a copy of the card be taken and payment be made later? I'm sure that could be happening quite a lot today; what's the procedure for both passenger and staff?