It always surprises me that Scarborough Council doesn’t try to exert any influence regarding it’s useless transport links (road and rail). You couldn’t imagine the councils in Blackpool, Brighton, Bournemouth, etc accepting what Scarborough does as a major seaside resort. It must cost millions in lost business, but the council seems totally impotent.
I wouldn't say the rail links are "useless". Until this complete fiasco began last month, the rail service had been reliable. Okay, hourly isn't ideal, and I'm a big advocate of increasing that, but the service had gradually improved, with a better Sunday service, later finish, and supposedly with this useless new schedule, an earlier start.
When it worked properly it was easy to get on a train at Scarborough, make a quick connection at York and be in London in three hours total.
The main other failure is the general lack of recognition that passenger numbers spike markedly in the summer months (there's a little bit of reinforcement on Saturdays, but no other days), with a "one size fits all approach" that the same number of carriages and frequency that works on a wet Wednesday in January will do for a baking hot Friday in August. However, that seems to be a wider failing of the industry's modern approach.