EssexGonzo
Member
- Joined
- 9 May 2012
- Messages
- 636
Exactly. My own preference in this order is self scan, self checkout then manned tills. For me, this preference is probably based on a combination of speed and queuing system. The Sainsbury’s smartphone scanning app is brilliant. 100% reliable.
I absolutely hate picking the “wrong” queue to join - i.e. every other till queue seems to move more quickly. Automated tills tend to have a single queue with the front of the queue picking off the next available self service checkout. Much more efficient and fair. A better experience for the paying customer.
And I don’t get the (claimed) altruistic benefit of choosing manned tills because its better for staff employment. If that’s your preference, do you absolutely never shop online, the ultimate kick in the teeth for the manned high street store?
I absolutely hate picking the “wrong” queue to join - i.e. every other till queue seems to move more quickly. Automated tills tend to have a single queue with the front of the queue picking off the next available self service checkout. Much more efficient and fair. A better experience for the paying customer.
And I don’t get the (claimed) altruistic benefit of choosing manned tills because its better for staff employment. If that’s your preference, do you absolutely never shop online, the ultimate kick in the teeth for the manned high street store?