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Crossrail - operating discussion and opening day 24th May

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swt_passenger

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Those are between Thameslink and the Tube (sub-surface lines) not between Thameslink and the Elizabeth line
That’s where they are physically located but they’ll still work just the same for EL interchange, although they’re going to be a bit out of the way if you arrived heading north on Thameslink…
 
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JaJaWa

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That’s where they are physically located but they’ll still work just the same for EL interchange, although they’re going to be a bit out of the way if you arrived heading north on Thameslink…

They are located on the Tube platforms (which are parallel to the Thameslink southbound platform)

So very out of the way considering the escalators are between the Elizabeth line and the Thameslink northbound platform
 

345 050

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I think the Farringdon situation is a bit more complicated and will surely require yellow pads. But Custom House seems like no-brainer, just reprogram the gates?
 

Horizon22

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Exactly. They weren't doing this not even at at Custom House.

Some appear to have terminated/restarted at Woolwich. I suppose the operations will take a bit of getting used to - its a different kettle of fish when there's passengers involved.

Did they use the emergency siding behind Abbey Wood?

I believe so and that train probably came back out later on to go back to the 12tph.
 

JonathanH

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I think the Farringdon situation is a bit more complicated and will surely require yellow pads. But Custom House seems like no-brainer, just reprogram the gates?
Are platform mounted readers actually necessary? Yes, if they aren't fitted, passengers have to go out of their way, but it is no different to the arrangements at places like East Croydon, Epsom, Gatwick Airport, Reading and numerous other places where someone might want to switch from 'paper' to Oyster / Contactless. The view of the railway has generally been that it is a good thing (or perhaps neutral) for revenue protection to require passengers to go out of their way to a barrier to switch over.

It arguably only becomes an issue if there are too many people trying to make the switch that it affects passenger flows.

In two years time there will be a lot more people using PAYG.
 
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Have any 315s run on the Shenfield branch this week or are they all finally withdrawn?

It amuses me to think that the 315s could now potentially count as Elizabeth Line stock.
Believe there is still 1 x Weekday peak diagram.
If they hold on to them untill Stratford is linked up to the Core WHAT AN IDEA THAT WOULD BE for a Farewell bash. Non stop Shenfield - Reading anyone...?
(only joking obvs....:lol::lol::lol::lol::lol::lol::lol::smile::lol::lol::lol:
 

Taunton

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But Custom House seems like no-brainer, just reprogram the gates?
We have been used for years to the situation just along the DLR at Canning Town, where you just move between DLR and Jubilee Line platforms without issue (as indeed at many other places). Quite why it was decided to install one-way, only, gates at Custom House is inexplicable. Incidentally, to make the reverse manoeuvre you are forced by the one way only gates (although they are fully 2-way equipped) to go right out of the station and back in again. That currently needs a second member of staff at the gates on the output side to stop people trying to go through the obvious way.

It really is like something knocked up by the interns.
 

345 050

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It does
We have been used for years to the situation just along the DLR at Canning Town, where you just move between DLR and Jubilee Line platforms without issue (as indeed at many other places). Quite why it was decided to install one-way, only, gates at Custom House is inexplicable. Incidentally, to make the reverse manoeuvre you are forced by the one way only gates (although they are fully 2-way equipped) to go right out of the station and back in again. That currently needs a second member of staff at the gates on the output side to stop people trying to go through the obvious way.

It really is like something knocked up by the interns.
It does seem like it's not been fully thought through. Could you make the station fully gated, or are there too many entrances?
 

Taunton

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It does seem like it's not been fully thought through. Could you make the station fully gated, or are there too many entrances?
Well bear in mind the station has just been through a huge, multi-year, grossly expensive total rebuild. So it's not as if it could not have been thought through. I don't think there's anything of the former station remaining - even the DLR side was closed for more than a year.
 

Lockwood

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I've got a weird one... Not sure if I should ask here or fares advice.

I will be going to Great Ormond Street from Waterloo on Thursday. I have a local station return to "London Underground and DLR Zones 1-3"

I usually drive to GOSH, but when I have looked to take public transport in the past it looks like Waterloo, Leicester Square, Russell Square is the best bet. (OK, last time it was Waterloo and bus due to a tube strike)

It is not that far to walk from TCR.

What is the best option (within ticket validity, and not passing extra gate lines that may eat my ticket mid journey) to do that journey and have a look at the Elizabeth Line? Is it valid to do Waterloo-TCR-Farringdon-TCR on that ticket?

I don't really want to expend too much extra time/effort on Thursday, but I'm also not sure when I'm next in Central London and will have a chance to try this
 

alex397

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I sampled Crossrail today, and it certainly was put to use for the Comic-Con event at Excel. All sorts of wierd and wonderful characters travelling on the Elizabeth Line today, which was a great atmosphere. The sort of crowds that the DLR really can’t cope with, so Crossrail is useful for the big events there.

I know some have commented that toilets should be on the trains, which I can certainly understand why. However, with the absolute state of the Thameslink train toilets on every occasion I’ve needed to use one, perhaps it’s good they are not on there. I found toilet facilities easy to find at Paddington, Canary Wharf and Abbey Wood. I’m not sure about the other stations, but with trains not having toilets hopefully all stations, particularly on the core, have toilets.

I found all the information, signage, staff all really well designed and helpful. A shame TfL have given up with this on their bus network!

It is such a relief to be able to travel across London on a modern S-Bahn style line with much larger trains and platforms. Of course, we have Thameslink, but this is a big improvement on that. I’ve not yet reached my thirties, but due to my disability I struggle with stairs (meaning large sections of the Tube can be really hard work), so it just felt a breeze travelling on Crossrail.
 

londontransit

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Some appear to have terminated/restarted at Woolwich. I suppose the operations will take a bit of getting used to - its a different kettle of fish when there's passengers involved.



I believe so and that train probably came back out later on to go back to the 12tph.
Did they use the emergency siding behind Abbey Wood?
One of the 345s was stabled there. I have pics but don't know the number. It came out of the siding at 17.08pm following one that had just departed the platform (which according to the indicators was to form the 17.10pm but clearly left a couple of mins early at 17.07pm) and after switching drivers it immediately left as the 17.10pm to Paddington. By the time I had thought to check the unit's number it was already departing the station.

The preceding service that had just left at 17.07 was in platform 3 for a long time this was unit 345 057 (it stood in platform 3 about 14 minutes) which didn't help because this lengthy stay kept the other unit stuck in the stabling/emergency siding. Its clear from what was going on at the station there was chaos over driver allocations and trains were having their duties switched round at the very last minute to try and gain some progress. Some trains were arriving totally out of sequence with some trains that should have been ahead instead well behind others. For a good while as I observed too earlier, trains were departing Liverpool Street every two or three minutes. As soon as the service widened a bit I took a train eastward but it didn't make any difference as it was still total chaos because we got affected soon as we reached Silvertown. I'm sure the station management at Abbey Wood and the line controllers were having a lot of fun!
 

Horizon22

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One of the 345s was stabled there. I have pics but don't know the number. It came out of the siding at 17.08pm following one that had just departed the platform (which according to the indicators was to form the 17.10pm but clearly left a couple of mins early at 17.07pm) and after switching drivers it immediately left as the 17.10pm to Paddington. By the time I had thought to check the unit's number it was already departing the station.

The preceding service that had just left at 17.07 was in platform 3 for a long time this was unit 345 057 (it stood in platform 3 about 14 minutes) which didn't help because this lengthy stay kept the other unit stuck in the stabling/emergency siding. Its clear from what was going on at the station there was chaos over driver allocations and trains were having their duties switched round at the very last minute to try and gain some progress. Some trains were arriving totally out of sequence with some trains that should have been ahead instead well behind others. For a good while as I observed too earlier, trains were departing Liverpool Street every two or three minutes. As soon as the service widened a bit I took a train eastward but it didn't make any difference as it was still total chaos because we got affected soon as we reached Silvertown. I'm sure the station management at Abbey Wood and the line controllers were having a lot of fun!

It was more than likely lots of "stepping up" with drivers and units to try and not overload either the Paddington or Abbey Wood side (as best possible).
 

londontransit

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I sampled Crossrail today, and it certainly was put to use for the Comic-Con event at Excel. All sorts of wierd and wonderful characters travelling on the Elizabeth Line today, which was a great atmosphere. The sort of crowds that the DLR really can’t cope with, so Crossrail is useful for the big events there.

I know some have commented that toilets should be on the trains, which I can certainly understand why. However, with the absolute state of the Thameslink train toilets on every occasion I’ve needed to use one, perhaps it’s good they are not on there. I found toilet facilities easy to find at Paddington, Canary Wharf and Abbey Wood. I’m not sure about the other stations, but with trains not having toilets hopefully all stations, particularly on the core, have toilets.

I found all the information, signage, staff all really well designed and helpful. A shame TfL have given up with this on their bus network!

It is such a relief to be able to travel across London on a modern S-Bahn style line with much larger trains and platforms. Of course, we have Thameslink, but this is a big improvement on that. I’ve not yet reached my thirties, but due to my disability I struggle with stairs (meaning large sections of the Tube can be really hard work), so it just felt a breeze travelling on Crossrail.
Yes there were so many of these weird characters too many to note and the trains were extremely busy - however there was one guy who got on our train today (he was way back down the carriage but I spotted him as we drew into the platform) he was dressed in a zany sort of Elizabeth Line uniform he had made which also gave off some sort of parody vibe about Francois Bourgeois (maybe because of Amelia D's Cooking Show.)


Pity the DLR tomorrow (today actually) because the Lizzy line takes the first of its well earned Sunday breaks from service.

It was more than likely lots of "stepping up" with drivers and units to try and not overload either the Paddington or Abbey Wood side (as best possible).
Yes I do know about stepping up - but whatever they were doing it wasn't working very well. One of those days perhaps when nothing goes right? A bit like the several fire alarms that have suddenly gone off at different central core stations this week (which Geoff and Reece were discussing on You Tube.)
 
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bicbasher

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There's another fare issue with LO stations south of New Cross Gate being charged the NR 1-4 (1-5 at West Croydon) fare to Woolwich and Abbey Wood with no pink reader option at Whitechapel.
 

317 forever

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Although I am in London next Saturday I am not planning to ride CrossRail then. Quite apart from waiting for the new buses on route 132, I predict it will be less busy on my following visit in October than while the line is still relatively new over the Jubilee weekend.
 
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I've got a weird one... Not sure if I should ask here or fares advice.

I will be going to Great Ormond Street from Waterloo on Thursday. I have a local station return to "London Underground and DLR Zones 1-3"

I usually drive to GOSH, but when I have looked to take public transport in the past it looks like Waterloo, Leicester Square, Russell Square is the best bet. (OK, last time it was Waterloo and bus due to a tube strike)

It is not that far to walk from TCR.

What is the best option (within ticket validity, and not passing extra gate lines that may eat my ticket mid journey) to do that journey and have a look at the Elizabeth Line? Is it valid to do Waterloo-TCR-Farringdon-TCR on that ticket?

I don't really want to expend too much extra time/effort on Thursday, but I'm also not sure when I'm next in Central London and will have a chance to try this
Yes, that looks a reasonable bet. Strictly, when coming back from Farringdon to TCR you will I suppose be regarded as using the return ticket so make sure you have it with you but the chance of any ticket inspection on the network is very, very low. You might find Goodge St. a little easier to get to GOSH, then you can sample the Crosrail to Northern line interchange?
 

Mojo

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Probably when / in aftermath of Abbey Wood being evacuated - you are right the resilience at the station is limited other than a small siding onwards from Platform 3 to withdraw a unit. In such an event its likely more trains would have to terminate and restart down the line.
When Underground stations at the end of the line are being evacuated, trains just detrain at the penultimate stop and run in and out of the terminus empty. It causes a slight delay due to the time taken to detrain but generally little difference to the service - is this not an option on Crossrail?
 

Mikey C

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Diamond Geezer's blog today is about interchange times, which he's measured personally. Some seriously long connections, which do reduce the time savings from using Crossrail if you're connecting a lot.
 

VauxhallandI

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Diamond Geezer's blog today is about interchange times, which he's measured personally. Some seriously long connections, which do reduce the time savings from using Crossrail if you're connecting a lot.
Interestin, looks like it’s quicker to get out of the Moorgate exit to get to Bank junction than Liverpool St
 

LLivery

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Jumped on at Whitechapel towards TCR yesterday afternoon. Very surprised by how busy it was when it arrived, considering it started only a few stops before. Judging by this, the Shenfield trains will be rammed. RER A, it certainly is.

There's another fare issue with LO stations south of New Cross Gate being charged the NR 1-4 (1-5 at West Croydon) fare to Woolwich and Abbey Wood with no pink reader option at Whitechapel.

There are pink readers at Whitechapel though, I walked past it yesterday. Is it not working as it should?
 

johncrossley

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Diamond Geezer's blog today is about interchange times, which he's measured personally. Some seriously long connections, which do reduce the time savings from using Crossrail if you're connecting a lot.

He says try not change at Tottenham Court Road for the Central. Maybe there's not much need if Bond Street has better connections?
 

philosopher

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Jumped on at Whitechapel towards TCR yesterday afternoon. Very surprised by how busy it was when it arrived, considering it started only a few stops before. Judging by this, the Shenfield trains will be rammed. RER A, it certainly is.



There are pink readers at Whitechapel though, I walked past it yesterday. Is it not working as it should?

I used the Elizabeth Line from Canary Wharf to Tottenham Court Road yesterday evening at eight, at this time it was pretty quiet, only about a quarter of the seats were taken. It may be that the Champions League final had reduced demand.
Interestin, looks like it’s quicker to get out of the Moorgate exit to get to Bank junction than Liverpool St
It only took a minute to get from Elizabeth Line to Northern Line platforms at Tottenham Court Road. I suspect this is one of the better interchanges on the Elizabeth Line. The Jubilee Line to Elizabeth Line interchange at Canary Wharf was very bad though, when I came out of Canary Wharf Station there was no sign saying where the Elizabeth Line was and it took a couple of minutes to work out that I had to go under One Canada Square skyscraper.
 

johncrossley

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There's another fare issue with LO stations south of New Cross Gate being charged the NR 1-4 (1-5 at West Croydon) fare to Woolwich and Abbey Wood with no pink reader option at Whitechapel.

Looking at the Single Fare Finder, it recommends using the pink readers at Surrey Quays or Canada Water. No mention of Whitechapel.

It only took a minute to get from Elizabeth Line to Northern Line platforms at Tottenham Court Road. I suspect this is one of the better interchanges on the Elizabeth Line.
Diamond Geezer times it at one and a quarter minutes.

He says "Changing to the Northern line is impressively quick."

The Jubilee Line to Elizabeth Line interchange at Canary Wharf was very bad though, when I came out of Canary Wharf Station there was no sign saying where the Elizabeth Line was and it took a couple of minutes to work out that I had to go under One Canada Square skyscraper.

That's seven minutes according to Diamond Geezer. They really don't want people making that connection. I did it myself on Tuesday and I took a while to figure out the route.
 

LLivery

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I used the Elizabeth Line from Canary Wharf to Tottenham Court Road yesterday evening at eight, at this time it was pretty quiet, only about a quarter of the seats were taken. It may be that the Champions League final had reduced demand.

It was around 1, so that would make sense - I made sure I was home for the CL final!
 

43102EMR

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He says try not change at Tottenham Court Road for the Central. Maybe there's not much need if Bond Street has better connections?
This is one of the biggest interchange issues I’ve found - it’s a lot faster to exit and re-enter the barriers for the Central Line rather than stay in the station. Canary Wharf’s another issue, where it’s faster to change at West India Quay on the DLR for the Elizabeth Line (if coming from the Central London direction)
 

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Canary Wharf’s another issue, where it’s faster to change at West India Quay on the DLR for the Elizabeth Line (if coming from the Central London direction)
Just to advise others, the DLR trains from Central London do not stop at West India Quay. In fact WIQ was always one of the quieter stations on the DLR, which has suddenly had extra greatness thrust upon it.
 

Lockwood

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Yes, that looks a reasonable bet. Strictly, when coming back from Farringdon to TCR you will I suppose be regarded as using the return ticket so make sure you have it with you but the chance of any ticket inspection on the network is very, very low. You might find Goodge St. a little easier to get to GOSH, then you can sample the Crosrail to Northern line interchange?
Thanks - I was thinking about Goodge Street, but I would already have sampled the Northern/Cross rail interchange from Waterloo.

Would it be quicker to do that interchange again and Northern Line, or just go direct on foot? (I'm really not in the mood to use a Boris Bike for an even quicker surface journey)
 

Horizon22

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When Underground stations at the end of the line are being evacuated, trains just detrain at the penultimate stop and run in and out of the terminus empty. It causes a slight delay due to the time taken to detrain but generally little difference to the service - is this not an option on Crossrail?

It wasn’t at the time because Abbey Wood had two units in it unable to move as the whole station seemed to be evacuated, including drivers.

But yes the option to reverse at Woolwich or Custom House is there.
 

Mikey C

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He says try not change at Tottenham Court Road for the Central. Maybe there's not much need if Bond Street has better connections?
Bond Street presumably is the "planned" interchange between the Central and Liz lines, but sadly not available at the moment, leaving only the suboptimal TCR interchange, which is unfortunate...
 
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