4G on the Underground
New 4G and 5G connectivity on the London Underground is being delivered in phases, with some significant additions to coverage coming over the summer. The next extension to coverage will include Euston, Oxford Circus, Tottenham Court Road, Mornington Crescent and Camden Town. Later in the summer these sections will be connected, joining the Northern line section to the Central line section.
Coverage is being delivered in ticket halls and on platforms, as well as in tunnels between stations, enabling customers to get the latest travel information, access social media, check emails, make calls and stream videos while on the move underground.
Testing is also starting on the Bakerloo, Piccadilly and Victoria lines, ahead of bringing mobile coverage to these lines in the future. With the success of the 5G coverage, future rollouts will provide both 4G and 5G coverage where possible, providing the best customer experience available. Posters have been used to inform customers of the service that is available in stations and further media campaigns are planned to coincide with the rollout.
In more good news for customers, we have moved the station public Wi-Fi service from Virgin Media to BAI Communications. This was a seamless transition for existing customers, and it was particularly pleasing to see Vodafone customers re-joining the service. This means that all UK mobile customers can access the service once more. Vodafone customers are already consuming 25 per cent of the data traffic on the Wi-Fi network, highlighting the importance of this service to Vodafone customers.