People tend to lump all ironing boards together in their disdain. In reality the thing that contributes most to comfort is the base, not the back, and ScotRail and Northern have both used a different base to Southern and Thameslink, which is thicker and more contoured. It makes a massive difference, and you rarely hear complaints about them from people who have actually sat in them. Indeed, more likely you hear stuff like "wow, this is loads nicer than the London train" from people changing onto the Barrow/Windermere 195s off a Pendolino or Voyager.