Bletchleyite
Veteran Member
The policy would have always been to do tickets where possible. Nothing really Abellio can do to force the issue, offer extra incentives maybe. That wouldn't have happened though.
Disciplinary action against staff who never do tickets? Mystery shopping? Or do the union agreements not allow that kind of thing because the safety critical card could be played?
Mind you I think it’s best not to sell on board in PF areas.