Got the weekend first upgrade over Easter. This was the state of the headrest cover - about one third were in this condition or similar. This is a major UK line in the world's Olympic city but someone actually put these on the seats and thought they were acceptable! The covers looked like they had just spent a month being used by Bear Grylls in the Amazon, rather than a few days going between Leeds and London. How can East Coast consider this acceptable? This was the 0952 out of Kings Cross.
Also, the wifi was down, there were clumsy and bored staff and tired 'free' sandwiches that were counting the hours to the end of their use by date.
It was all pretty unimpressive.
Also, the wifi was down, there were clumsy and bored staff and tired 'free' sandwiches that were counting the hours to the end of their use by date.
It was all pretty unimpressive.