GOT CAUGHT USING 11-15 OYSTER. HELP!!

[AlbertBeale]

will update you over the next few days with draft

DRAFT, opinions?



Dear Transport for London,

I am writing to address an incident involving the misuse of my younger **** Oyster card. I recently received a letter from the IAP regarding this matter and I appreciate the opportunity to provide my input.

I want to express my sincere apologies for the misuse of the Oyster card by our elder ****. It was never our intention for such an incident to occur, and we deeply regret any inconvenience or concern it may have caused.

At the time, my elder ****, who typically relies on her bank card for TFL payments, fell victim to a scam, rendering her unable to use her bank card for transportation expenses. Consequently, resorting to using ****** Oyster card, albeit without our knowledge or consent.

Since the incident, we have taken significant steps to address the situation and prevent its recurrence. We have engaged in thorough discussions with both of our ****, emphasising the severe repercussions of misusing someone else's Oyster card. Furthermore, I have personally purchased a specialised cardholder for my younger ****** to securely store all *** cards, including ** Oyster card, to prevent any future mishaps occurring to her maybe next time.

I want to reassure you that we do not condone or tolerate the misuse of transportation cards under any circumstances. We fullythe TFL system and adhee to its regulations. Rest asured, we have taken this incident seriously, and I can confidently affirm that such misconduct will never recur.

I humbly request your understanding and leniency in this matter. I kindly ask that you refrain from revoking my younger **** Oyster card privileges, as I assure you that she was not complicit in this incident, and both of my daughters have learned valuable lessons from this experience. Main use of the card from *** would be to go to and from school and home. We used to have car share arranged for ***** unfortunately it was staining our financial capability. Hence TfL transport would be *** only mode of transport.

Thank you for your attention to this matter, and I appreciate your consideration of our circumstances.

Warm regards

This reads like it was written by a computer! And written by a computer designed for a US audience! And full of grovelling verbiage.

Far too long ... eg "I appreciate the opportunity to provide my input" - of course you don't, you'd rather this wasn't happening. It sounds so false...

Too much detail. It just needs to say that the parents can confirm that younger sibling was unaware that big sister had taken their card and was using it. Younger kid and parents regret it, and will ensure it doesn't happen again, etc. And can younger sibling please be reissued with their card...

And sob stories about car sharing and financial situation won't make any odds, since they'll have heard it a hundred times before. If I was answering a letter like this, I'd far prefer it to be brief and businesslike, with a clear concise expression of regret (in simple accurate English) which sounds genuine, rather than a rambling one that sounds made up.

 

[r4miii]

This reads like it was written by a computer! And written by a computer designed for a US audience! And full of grovelling verbiage.

Far too long ... eg "I appreciate the opportunity to provide my input" - of course you don't, you'd rather this wasn't happening. It sounds so false...

Too much detail. It just needs to say that the parents can confirm that younger sibling was unaware that big sister had taken their card and was using it. Younger kid and parents regret it, and will ensure it doesn't happen again, etc. And can younger sibling please be reissued with their card...

And sob stories about car sharing and financial situation won't make any odds, since they'll have heard it a hundred times before. If I was answering a letter like this, I'd far prefer it to be brief and businesslike, with a clear concise expression of regret (in simple accurate English) which sounds genuine, rather than a rambling one that sounds made up.

My parents would rather give their input, I dont see my they wouldn’t. Otherwise they wouldn’t get the chance to explain. You do know this letter isnt from my POV. Giving their input allows tfl to be more lenient with the blacklisting.

About the “sob story” perhaps you should read the full thread. The IAP have even asked me to include all I can

anyone have any idea how long the iap may take to reply? also now i have the letter from my bank to prove i was scammed but i have already sent my letter in, shall i still post it?

 

[AlterEgo]

will update you over the next few days with draft

DRAFT, opinions?



Dear Transport for London,

I am writing to address an incident involving the misuse of my younger **** Oyster card. I recently received a letter from the IAP regarding this matter and I appreciate the opportunity to provide my input.

I want to express my sincere apologies for the misuse of the Oyster card by our elder ****. It was never our intention for such an incident to occur, and we deeply regret any inconvenience or concern it may have caused.

At the time, my elder ****, who typically relies on her bank card for TFL payments, fell victim to a scam, rendering her unable to use her bank card for transportation expenses. Consequently, resorting to using ****** Oyster card, albeit without our knowledge or consent.

Since the incident, we have taken significant steps to address the situation and prevent its recurrence. We have engaged in thorough discussions with both of our ****, emphasising the severe repercussions of misusing someone else's Oyster card. Furthermore, I have personally purchased a specialised cardholder for my younger ****** to securely store all *** cards, including ** Oyster card, to prevent any future mishaps occurring to *** maybe next time.

I want to reassure you that we do not condone or tolerate the misuse of transportation cards under any circumstances. We fullythe TFL system and adhee to its regulations. Rest asured, we have taken this incident seriously, and I can confidently affirm that such misconduct will never recur.

I humbly request your understanding and leniency in this matter. I kindly ask that you refrain from revoking my younger **** Oyster card privileges, as I assure you that *** was not complicit in this incident, and both of my *** have learned valuable lessons from this experience. Main use of the card from *** would be to go to and from school and home. We used to have car share arranged for ***** unfortunately it was straining our financial capability. Hence TfL transport would be *** only mode of transport.

I appreciate your consideration of our circumstances.

Warm regards

Another ChatGPT letter they will have seen a million times before.

AI has no feeling and cannot help you with much other than structuring a letter. This one isn't even addressed to the person who originally sent the letter! You need to correct that first of all.

Remove all the Americanised terms and spellings that the Ai has put in (we don't say "transportation" here in this context), all the silly flowery language like "confidently affirm" and "engaged in thorough discussions" - and realise from the outset this is a serious matter. You nicking your sister's Oyster card to evade fares does not cause TfL "inconvenience or concern" - it caused them to lose money because of your dishonesty.

You do not sign off a letter to someone deciding whether or not to prosecute you or remove privileges with "Warm regards" - this is not appropriate. It is "yours sincerely" as you are writing to a named person.

 

[r4miii]

Another ChatGPT letter they will have seen a million times before.

AI has no feeling and cannot help you with much other than structuring a letter. This one isn't even addressed to the person who originally sent the letter! You need to correct that first of all.

Remove all the Americanised terms and spellings that the Ai has put in (we don't say "transportation" here in this context), all the silly flowery language like "confidently affirm" and "engaged in thorough discussions" - and realise from the outset this is a serious matter. You nicking your sister's Oyster card to evade fares does not cause TfL "inconvenience or concern" - it caused them to lose money because of your dishonesty.

You do not sign off a letter to someone deciding whether or not to prosecute you or remove privileges with "Warm regards" - this is not appropriate. It is "yours sincerely" as you are writing to a named person.

its not the prosecution one though ! its a reply to this.

I need to post this off by today.

 

[AlterEgo]

its not the prosecution one though ! its a reply to this.

I know it is, but it is part of the same case.

I need to post this off by today.

No, your parents need to post it, because they wrote it, right?

They need to rewrite the letter, urgently. It is completely inappropriate in tone.

 

[Titfield]

Just one point: I note that you have used "I" "We" "my" "our" in the draft.

You must be consistent in the terminology you use

If you use the plural (ie We Our = both parents) then both parents must sign the letter.

If you use the singular (ie I My = one parent) then that parent must sign the letter.

 

[jon81uk]

its not the prosecution one though ! its a reply to this.

I need to post this off by today.

That letter is nothing to do with you. It is for the parent of the cardholder who had their card taken to respond.

You need to wait for the letter asking for your response about the fare evasion you committed.

 

[r4miii]

I know it is, but it is part of the same case.


No, your parents need to post it, because they wrote it, right?

They need to rewrite the letter, urgently. It is completely inappropriate in tone.

yes i mean my parents need to, i just meant it needs to be posted asap.

what about the tone do you suggest is changed? as I said my parents english vocabulary isnt the best.
are you able to edit the draft with what you think and send it like you did before?

if thats ok would be appreciated

Just one point: I note that you have used "I" "We" "my" "our" in the draft.

You must be consistent in the terminology you use

If you use the plural (ie We Our = both parents) then both parents must sign the letter.

If you use the singular (ie I My = one parent) then that parent must sign the letter.

ohhhh ok i see

Just one point: I note that you have used "I" "We" "my" "our" in the draft.

You must be consistent in the terminology you use

If you use the plural (ie We Our = both parents) then both parents must sign the letter.

If you use the singular (ie I My = one parent) then that parent must sign the letter.

thanks

That letter is nothing to do with you. It is for the parent of the cardholder who had their card taken to respond.

You need to wait for the letter asking for your response about the fare evasion you committed.

i have already sent it.
this is for my parents to respond i know.

feel free to refer to the thread if anything I have sent my letter ages ago

 

[ikcdab]

Try this instead:

I am writing about the misuse of my younger **** Oyster card.


I want to express my sincere apologies for the misuse of the Oyster card by our elder ****. It should never have occurred and we regret the impact on TFL.

At the time, my elder ****, who typically relies on her bank card for TFL payments, fell victim to a scam, rendering her unable to use her bank card for travel. Unwisely she then took her younger sister’s (?) card without our knowledge or consent.

Since the incident, we have taken steps to prevent its recurrence. We have spoken with both of our ****, emphasising the severe repercussions of misusing someone else's Oyster card. I have bought a cardholder for my younger ****** to store all *** cards securely, including ** Oyster card. We intend that this will help to prevent any future recurrences.

I want to reassure you that we do not condone or tolerate the misuse of Oyster cards. We fully support the TFL system and adhere to its regulations. We have taken this incident seriously, and we intend that such misconduct should not happen again.


I would like to ask that you do not revoke my younger **** Oyster card privileges, as *** did not know what was happening and needs her card for school. TfL transport would is *** only mode of transport.


I appreciate your consideration of our circumstances.

Yours Sincerely

 

[WesternLancer]

That letter is nothing to do with you. It is for the parent of the cardholder who had their card taken to respond.

You need to wait for the letter asking for your response about the fare evasion you committed.

I think we need to accept the reality is that if the parent has agreed to another family member (in this case the OP who got into these problems) to draft a letter that the parent will then sign this is what will happen. If, say, English is not the parents 1st language this is more likely and this is what is going to happen.

All the letter needs to say is for example:

EDIT - cross posted with @ikcdab 's better suggestion in post #189

I am the parent of x and am responding to our letter of .... reference number:

I have questioned my child about this and they have assured me that they did not know their Oyster Card was used by another person (in this case another family member).

In the light of this I would be grateful if you could issue a replacement Oyster Card to x

Yours sincerely


I can not see that there is anything else to be said really.

 

[jon81uk]

i have already sent it.
this is for my parents to respond i know.

feel free to refer to the thread if anything I have sent my letter ages ag

OK, but the draft response is written about "my younger ****" not my son/daughter/child. It doesn't read like its coming from the parent.

Although the only part TfL will really care about is that it was taken without consent. They mainly want to know if it was being deliberately shared or if it was "stolen".

 

[r4miii]

Try this instead:

I am writing about the misuse of my younger **** Oyster card.


I want to express my sincere apologies for the misuse of the Oyster card by our elder ****. It should never have occurred and we regret the impact on TFL.

At the time, my elder ****, who typically relies on her bank card for TFL payments, fell victim to a scam, rendering her unable to use her bank card for travel. Unwisely she then took her younger sister’s (?) card without our knowledge or consent.

Since the incident, we have taken steps to prevent its recurrence. We have spoken with both of our ****, emphasising the severe repercussions of misusing someone else's Oyster card. I have bought a cardholder for my younger ****** to store all *** cards securely, including ** Oyster card. We intend that this will help to prevent any future recurrences.

I want to reassure you that we do not condone or tolerate the misuse of Oyster cards. We fully support the TFL system and adhere to its regulations. We have taken this incident seriously, and we intend that such misconduct should not happen again.


I would like to ask that you do not revoke my younger **** Oyster card privileges, as *** did not know what was happening and needs her card for school. TfL transport would is *** only mode of transport.


I appreciate your consideration of our circumstances.

Yours Sincerely

thank you i will take this on board

OK, but the draft response is written about "my younger ****" not my son/daughter/child. It doesn't read like its coming from the parent.

my younger son/daughter/child to differentiate between the one who misused and the one who is.

the letter wont be sent with ***

I think we need to accept the reality is that if the parent has agreed to another family member (in this case the OP who got into these problems) to draft a letter that the parent will then sign this is what will happen. If, say, English is not the parents 1st language this is more likely and this is what is going to happen.

All the letter needs to say is for example:

EDIT - cross posted with @ikcdab 's better suggestion in post #189

I am the parent of x and am responding to our letter of .... reference number:

I have questioned my child about this and they have assured me that they did not know their Oyster Card was used by another person (in this case another family member).

In the light of this I would be grateful if you could issue a replacement Oyster Card to x

Yours sincerely


I can not see that there is anything else to be said really.

i agree. i understand

anyone have any idea how long the iap may take to reply? also now i have the letter from my bank to prove i was scammed but i have already sent my letter in, shall i still post it or send a picture via email to support the point i made in MY letter to the iap

 

[AlterEgo]

my younger son/daughter/child to differentiate between the one who misused and the one who is.

Don't you and your sister have names?

 

[WesternLancer]

also now i have the letter from my bank to prove i was scammed but i have already sent my letter in, shall i still post it or send a picture via email to support the point i made in MY letter to the iap

No - this letter is not about you being scammed.

 

[r4miii]

No - this letter is not about you being scammed.

i know, i am asking this as a separate question. it has no correlation with the letter my parents are going to reply to

Don't you and your sister have names?

i am not going to disclose who or what on this forum.

 

[AlterEgo]

i am not going to disclose who or what on this forum.

But your parents need to use your names in the letter, not just "younger and older sister", that is why you two have names. I'm not saying to post your names here, but rather that the letter, when sent, needs to use your names.

 

[r4miii]

But your parents need to use your names in the letter, not just "younger and older sister", that is why you two have names. I'm not saying to post your names here, but rather that the letter, when sent, needs to use your names.

yh i know i just didnt want to disclose that so i edited my parents letter when sending here.

do you know the answers to my other questions by any chance

 

[spag23]

Unwisely she then took her younger sister’s (?) card without our knowledge or consent.

Perhaps the letter should clarify that the taking was also without the younger child's consent. (But only if this is true!)

 

[Hadders]

Forum members have given good advice and there's probably not much more to add at this point in time. @r4miii please repoprt this post when you hear back from TfL and we will re-open the thread for you to provide an update.

Thanks everyone.