dingle01902
Member
- Joined
- 20 Apr 2014
- Messages
- 15
Hi Folks,
I need some guidance please.
My sister is a student in Leamington and had to travel to London for a job interview.
She has a Student Railcard as issued by her bank account.
She had previously bought a return ticket from Marylebone to Leamington from the manned ticket office at Marylebone where she had to produce her Railcard.
She was going to use the return portion to get to her interview.
As she was approaching the barrier to enter Leamington station she was approached by a ticket inspector to check her ticket, and at this point she had realised she had left her Railcard on the table at her digs.
As she had not yet entered through the barrier she said she would go home and fetch it as it was only 5 mins away.
The Inspector said there was no need and he would sort her with a permit to travel. She would then get a letter through the post to which she should send a copy of her railcard and that would be that.
The next she heard was from the Investigations department demanding £69 single ticket fare plus £120 costs.
She wrote back explaining what the Inspector had told her and enclosed a copy of the railcard.
They didn't respond or acknowledge this and the next communication was from Nuneaton Magistrates court summoning her to trial.
She pleaded not guilty and the trial is listed for Tuesday.
She has tried to deal with the investigations department but they aren't interested and are steamrolling into court.
My sister only informed us of the full story this weekend as she was scared and embarrassed, so we are trying to find out how best to help her with no opportunity to get legal advice prior to the trial.
It is listed for 9:30am on the summons but the Rail people have written to her telling her not to go until 11:30. This sounds dodgy to me.
Also she pointed out to us that their statement says this happened at Marylebone and not Leamington. There may be a technicality there to get it thrown out but sadly she also pointed this out to them on the phone last week and they said they are going to change it.
Sorry for droning on but I wanted to put all the info in the hope somebody could advise properly.
Regards.x
I need some guidance please.
My sister is a student in Leamington and had to travel to London for a job interview.
She has a Student Railcard as issued by her bank account.
She had previously bought a return ticket from Marylebone to Leamington from the manned ticket office at Marylebone where she had to produce her Railcard.
She was going to use the return portion to get to her interview.
As she was approaching the barrier to enter Leamington station she was approached by a ticket inspector to check her ticket, and at this point she had realised she had left her Railcard on the table at her digs.
As she had not yet entered through the barrier she said she would go home and fetch it as it was only 5 mins away.
The Inspector said there was no need and he would sort her with a permit to travel. She would then get a letter through the post to which she should send a copy of her railcard and that would be that.
The next she heard was from the Investigations department demanding £69 single ticket fare plus £120 costs.
She wrote back explaining what the Inspector had told her and enclosed a copy of the railcard.
They didn't respond or acknowledge this and the next communication was from Nuneaton Magistrates court summoning her to trial.
She pleaded not guilty and the trial is listed for Tuesday.
She has tried to deal with the investigations department but they aren't interested and are steamrolling into court.
My sister only informed us of the full story this weekend as she was scared and embarrassed, so we are trying to find out how best to help her with no opportunity to get legal advice prior to the trial.
It is listed for 9:30am on the summons but the Rail people have written to her telling her not to go until 11:30. This sounds dodgy to me.
Also she pointed out to us that their statement says this happened at Marylebone and not Leamington. There may be a technicality there to get it thrown out but sadly she also pointed this out to them on the phone last week and they said they are going to change it.
Sorry for droning on but I wanted to put all the info in the hope somebody could advise properly.
Regards.x