Some interesting numbers here; been meaning to dig this out for a while now as this thread had me thinking about it. This is from the pages of an industry-wide operational safety magazine, and it is rather eye-opening. It isn't in any way top secret but nevertheless I shall refrain from naming the TOC involved. Food for thought:
"Between 5 January 2009 and 30 December 2011, [TOC X] Drivers had 151 stop shorts, with 148 releasing the doors and two passengers alighting. During the same period, there were 53 off side door releases".
In three years, to have nearly 150 reported cases of doors being released off the platform and 53 cases of the doors being released on the wrong side of the train is frankly appalling. And bear in mind of course that these are only the reported cases, there will be many more which weren't reported. Only two passengers alighted, but as this TOC operates in DC land that could easily have been two fatalities. I'm quite confident that the Guards' Competence Managers at our shack would be having kittens if we scored results like that. A short while back we had three or four cases of off-platform door releases within a month or so, which was unprecedented and of such concern to be sufficient for a significant change of operational procedure to be implemented very swiftly indeed. While the TOC above is to be commended for trying to do something about this issue, it clearly demonstrates that the practice of a Driver controlling passenger doors from a cab is not safe, and the assertion from DOO-happy TOCs that there is no safety compromise is evidently rather spurious.
Anyway, as I said, food for thought.