Manc Vic really is an oppressively horrible station now, isn't it? Poor toilets (though at least now free), the new Arena bridge blocking out a load of the light, poor shopping facilities, and the station dominated by a giant gateline made up of a slow, poor design of barrier manned by agency staff who don't care. Add to that the platforms themselves which are like New St but with more DMUs. How did it go so badly wrong, I wonder? Were passengers not considered when planning the additions like the gateline?