But what else could be done? It's stuck, in foul weather on congested infrastructure, so there's little chance of anything turning up to give it a push. As for getting pax off, this was I presume a DOO train? A small team of people are required to safely evacuate a loaded train, the Driver can't do it on his own. Indeed Driver and Guard is still pushing it for a controlled situation. Station staff are usually not PTS, and they certainly won't have been trained for a lineside evacuation, so despite their proximity in this case, they're not much good. So you're looking at NR staff, on-call managers, BTP etc, and of course they're all already running around like the proverbial chickens. So, what can you do really?!