Dear Mr XXXX
Thank you for your email.
The Fares Group Stations are in place to simplify the range of prices that the industry maintains. The Routeing Guide details the route availability between each origin and destination. In some cases, it is possible to travel out from one member of the Fares Group and back to another but for many short distance journeys, this is often not possible, particularly where the group members are on different lines of route. Short distance travel from Farnborough Main/North would be a good example of this.
The grouping of stations is standard industry practice, and the example of travel from Bradford is akin to travel from London Stations/Terminals: just because it states London Terminals does not mean customers can travel from ANY of the London Stations to any particular destination.
With regard to travel between Bradford and New Pudsey, the only valid rail route for your £1.20 ticket is to go from Bradford Interchange. Should a customer wish to travel from Bradford Forster Square with the “Bradford Yk Stations” ticket then they would be required to walk from Bradford Forster Square to Bradford Interchange (from whence they commence their journey by train).
With regard to your other example, if SWT were to allow use of a ticket between Farnborough Stns and Blackwater to be used from Farnborough Main via Basingstoke/Reading or Woking/Guildford, it would have to build this wider availability into the prices it charges, which would not be popular with customers who simply want to travel on the direct train from Farnborough North (as anyone really making this journey would do). As most tickets can be used for break of journey, SWT would have to ensure that the fare from Farnborough to Blackwater did not undercut the most expensive of the fares for journeys between intermediate points – this is particularly difficult when FGW price Farnborough - Blackwater and SWT price many of the journeys that could be deemed intermediate if the wider availability via Basingstoke/Guildford were conceded.
To conclude, customers are able to use any permitted route from or to a particular station location but must check to ensure that there are no easements in place that forbid a particular journey. To calculate route permissions the user must specify a particular station location - the Routeing Guide does not recognise Fares Groups which are used solely to simplify the range of prices we maintain.
Kind regards,
John Horncastle
Customer Relations Manager
ATOC