• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Route Honiton query.

Status
Not open for further replies.

yorksrob

Veteran Member
Joined
6 Aug 2009
Messages
41,407
Location
Yorks
Hi all.

Does anyone know whether an Exeter - Waterloo route Honiton ticket is valid via Southampton.

Supplementary question if not, is there an easement in place due to tomorrow's engineering works ?
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Mcr Warrior

Veteran Member
Joined
8 Jan 2009
Messages
14,620
Good question, but would you not just be expected to use the rail replacement buses for the affected section of your journey (Basingstoke to Woking, presumably)?
 

yorksrob

Veteran Member
Joined
6 Aug 2009
Messages
41,407
Location
Yorks
Good question, but would you not just be expected to use the rail replacement buses for the affected section of your journey (Basingstoke to Woking, presumably)?

It's Andover to Woking for the bus tomorrow.

The RRB between Basingstoke and Andover last weekend was an enjoyable hour long diversion, however going all the way to Woking is too long for comfort.
 

Mcr Warrior

Veteran Member
Joined
8 Jan 2009
Messages
14,620
So, what would work best for you? A free change of route excess/easement to allow you to travel route "via Taunton"?

P.S. If you were able to travel via Southampton, isn't the line from there into London Waterloo also closed (between Winchester and Woking) meaning having to travel the longer way via Havant?
 

yorksrob

Veteran Member
Joined
6 Aug 2009
Messages
41,407
Location
Yorks
So, what would work best for you? A free change of route excess/easement to allow you to travel route "via Taunton"?

P.S. If you were able to travel via Southampton, isn't the line from there into London Waterloo also closed (between Winchester and Woking) meaning having to travel via Havant?

I'm on a network railcard, so Taunton would seem unlikely.

Ability to go via Southampton would be fine even with the Havant divert.
 

Watershed

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
26 Sep 2020
Messages
13,968
Location
UK
Unfortunately going via Southampton isn't a permitted route. You could ask SWR if they'd authorise you to do so (e.g. via social media or phone - although it's best to have that in writing really). Otherwise you'll have to buy a combination of tickets, or obtain a change of route excess.
 

yorksrob

Veteran Member
Joined
6 Aug 2009
Messages
41,407
Location
Yorks
Unfortunately going via Southampton isn't a permitted route. You could ask SWR if they'd authorise you to do so (e.g. via social media or phone - although it's best to have that in writing really). Otherwise you'll have to buy a combination of tickets, or obtain a change of route excess.

What would the change of route excess be, out of interest ?

I'm guessing a Salisbury to Southampton and Southampton to Basingstoke single should suffice, given that the diverted train would have been travelling through Basingstoke had it not been diverted.
 
Last edited:

Watershed

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
26 Sep 2020
Messages
13,968
Location
UK
What would the change of route excess be, out of interest ?

I'm guessing a Salisbury to Southampton and Southampton to Basingstoke single should suffice, given that the diverted train would have been travelling through Basingstoke had it not been diverted.
The exact amount depends on the ticket you hold, but I would expect it to be half the difference to the undiscounted via Taunton fare (though there's some ambiguity as to whether such an excess is possible in these circumstances).

The latter costs £104.90 for a Super Off-Peak Return, or £139.90 for an Off-Peak Return. Salisbury to Southampton and Southampton to Basingstoke singles would indeed suffice, though there may be a cheaper combination than that.
 

yorksrob

Veteran Member
Joined
6 Aug 2009
Messages
41,407
Location
Yorks
The exact amount depends on the ticket you hold, but I would expect it to be half the difference to the undiscounted via Taunton fare (though there's some ambiguity as to whether such an excess is possible in these circumstances).

The latter costs £104.90 for a Super Off-Peak Return, or £139.90 for an Off-Peak Return.

Thanks for the info.

This seems quite extortionate under the circumstances (though sadly not surprising).
 

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
16,000
Couple of years ago I managed to get a Network Railcard discounted ticket routed via Honiton excessed to via Taunton. This was at Exeter St David's where the staff seemed well versed in the issue of excesses.
 

yorksrob

Veteran Member
Joined
6 Aug 2009
Messages
41,407
Location
Yorks
South West Trains have confirmed that there are no easements in place.

What a shambles.

Don't get me wrong - I get why we have to have engineering works, and I don't have a problem with taking a longer way round.

It just angers me that I always end up getting fleeced for the priviledge.
 
Last edited:

fandroid

Established Member
Joined
9 Nov 2014
Messages
1,928
Location
Hampshire
The same engineering works are forcing me into my car tomorrow, though I won't enjoy it.
 

Watershed

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
26 Sep 2020
Messages
13,968
Location
UK
If you only need to make the journey via Southampton in one direction, a Salisbury to Winchester return would be valid to travel from Salisbury to Basingstoke that way (it's valid both via Southampton and via Basingstoke, so you use the outward portion to Winchester and then change to the return portion once you call at Winchester).
 

yorksrob

Veteran Member
Joined
6 Aug 2009
Messages
41,407
Location
Yorks
If you only need to make the journey via Southampton in one direction, a Salisbury to Winchester return would be valid to travel from Salisbury to Basingstoke that way (it's valid both via Southampton and via Basingstoke, so you use the outward portion to Winchester and then change to the return portion once you call at Winchester).

That would normally be good, however Winchester - Woking is also bustituted unfortunately !
 

Watershed

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
26 Sep 2020
Messages
13,968
Location
UK
That would normally be good, however Winchester - Woking is also bustituted unfortunately !
Ah, so you wanted to go Salisbury-Southampton and then via the Portsmouth Direct Line, I presume?
 

yorksrob

Veteran Member
Joined
6 Aug 2009
Messages
41,407
Location
Yorks
Ah, so you wanted to go Salisbury-Southampton and then via the Portsmouth Direct Line, I presume?

Indeed. Although one would have thought there should be some sort of dispensation, given that service is itself diverted.
 
Status
Not open for further replies.

Top