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Southeastern problems post timetable change

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Mikey C

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Quite apart from the bloody awful and lop-sided frequencies (isn’t the Woolwich line Metro service something like 6-24-6-24?) and the absolutely dubious fleet planning, the entire lot has been a shambles.

Bad timetable, bad implementation. Train planning should rightly be ashamed of this.
At one point before the Thameslink service started, Greenwich had an off peak 10 minute service from London Bridge

Now the current Saturday timetable is 18, 27, 48 and 57, so a mixture of 9 and 21 minute gaps...

Or to Charlton and Woolwich Arsenal (via either Greenwich or Lewisham) 16, 18, 27, 46, 48 and 57, so two ridiculous 19 minute gaps in the hour
 
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NorthKent1989

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I said this timetable would be dire for commuters months ago and unfortunately I’ve been proven right, it’s been an absolute nightmare the past few weeks.

One thing is for certain, London Bridge isn’t the great interchange everyone hyped it up to being, especially for someone like me who suffers from bad knees and ankles due to old injuries, it’s packed and overcrowded, and the overcrowding that was posted on Twitter last week was no joke, thankfully I wasn’t working that day but its dangerous.

I often have to let two Charing Cross trains go before I can get on they’re that packed, the platforms can get overcrowded too, an over bridge or mezzanine floor would have been better at siphoning off this exiting the station and those interchanging.

I’ve been delayed more now than I ever was with the old timetable when Lewisham Junction was a “huge issue” never delayed more than three to four mins, occasionally five but we more than made up the time as it was fast from Lewisham to London Bridge, now we crawl through at a snail pace.

I use Southeastern regularly and generally find them ok and often when problems do happen it's down to the infrastructure and people seem to automatically blame the new timetable.

The new timetable has created other issues though, like overcrowinding at London Bridge station and overcrowding on trains in general where passengers have to let trains go, not to mention some busy stations now effectively have 2tph.

Where as before all lines had both ChX and CST trains (with the Bexleyheath having VIC trains in addition) passengers knew which train to get, now you’ve removed those services and sent some lines to one terminal and another line to another one it’s creating crowding issues at London Bridge, it’s a nightmare
 
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350401

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I think the question, and challenge is, if there is only funding for 4tph on the Greenwich line now, then fine but what is the reason why the service intervals have to be so poorly spaced? Ideally 15 minute intervals should be planned for - that’s still turn and go by TFL LO standards.
Only to a limited extent, because the funders have told them what to cut.
 

zwk500

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I think the question, and challenge is, if there is only funding for 4tph on the Greenwich line now, then fine but what is the reason why the service intervals have to be so poorly spaced? Ideally 15 minute intervals should be planned for - that’s still turn and go by TFL LO standards.
Because the TOC has been told to identify Diagrams to strip out. Rewriting the timetable to 15-minute intervals may have knock on effects on crew or stock diagrams or even junction margins etc and there's only so much people can check at the pace of current change.
Planners don't get everything right, not by a long shot, but they have been worked ridiculously hard since COVID came in and it's never properly recovered.
 

87015

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Because the TOC has been told to identify Diagrams to strip out. Rewriting the timetable to 15-minute intervals may have knock on effects on crew or stock diagrams or even junction margins etc and there's only so much people can check at the pace of current change.
Planners don't get everything right, not by a long shot, but they have been worked ridiculously hard since COVID came in and it's never properly recovered.
The diagrams will have been selected and offered by TOC, not DfT who just sign off.
 

NeilCr

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From further out

Now retired - apart from the odd trip to London my train travel is local from Ramsgate

My main trip is Ramsgate - Canterbury West and back again.

Before the timetable change - for the out journey (during the day) there was a train around .40 and then .08. Now it's .02 and .12

Not the most user friendly timetable

Return isn't so bad
 

Nicholas Lewis

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The diagrams will have been selected and offered by TOC, not DfT who just sign off.
DfT wont even know what a diagram is. It will be if we do this service pattern we can save these train crew costs and variable access charges
 

Stephen42

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I think the question, and challenge is, if there is only funding for 4tph on the Greenwich line now, then fine but what is the reason why the service intervals have to be so poorly spaced? Ideally 15 minute intervals should be planned for - that’s still turn and go by TFL LO standards.
Thameslink paths through the core can't easily be changed due to all the knock on implications. To shift the Southeastern to 15 minutes spacing makes it a gap of five minutes on the Bexleyheath line. Moving the Victoria to Dartford services is also tricky due to Catford Loop, Lewisham and Dartford plus any other required changes needed elsewhere. That's before considering how efficient the driver or unit diagrams would be with the revised timings.

The other direction on the Greenwich line is 10/20 as before the timetable change. The 2018 timetable had stoppers via Grove Park arrive at London Bridge in two batches 2 minutes apart so poor spacing isn't entirely new.
 

N/100

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Agree that the timetable is as much of the problem as reliability issues. Until December I had a train +/- 15 minutes either side of my planned train , if there was a problem with the intended train as often as not I would find out in time to get the earlier train. It's now +/- 30 so there's no plan B. Just filled in my daily delay repay , at least only one journey affected today, I've not had a weekday where I didn't enter a claim, for three weeks now (although I was away last week) and I'm spending about an extra hour a day on the train.
 

Mastermind88

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Quite apart from the bloody awful and lop-sided frequencies (isn’t the Woolwich line Metro service something like 6-24-6-24?) and the absolutely dubious fleet planning, the entire lot has been a shambles.

Bad timetable, bad implementation. Train planning should rightly be ashamed of this.
looking at the timetable on Woolwich, Bexleyheath and Sidcup corridors it seems to me that there are simply missing trains that haven't been enacted and Southeastern are keeping those slots available instead of requiring a complete rewrite,

perhaps when the budget, resources and demand allow these will be reintroduced and the spacing will be more even
 

bromleyboy21

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The latest issue of Rail magazine has a long article with Southeastern's managing director Steve White explaining his thinking/justification of the timetabling changes.

A couple of stats which stood out to me:
  • Post covid usage "On a Monday and a Friday we have about 60% demand... on Tuesday-Thursday is about 70%. Weekends are very good. We can be back to 100%-plus".

  • The current weekly subsidy from the government is "around £6m".
From a personal point of view I work from home so only travel for leisure so am not affected on a daily basis. Last week I travelled from Petts Wood to Charing Cross on a Monday at about 5pm and back at about 10pm and it was rather frustrating having to go via Lewisham in both directions. With the Cannon St services going that way I'm not sure the Sevenoaks to Charing Cross services also need to trundle round that way too.
 

uglymonkey

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My 08:25 to New Eltham has been replaced by a 08:35 via Lewisham. Making it even slower. Have they increased the trains going up and over to Lewisham? Or have I just been unlucky ?The joke is only 1 or 2 people et in at Lewisham. Hither Green is always busier.
 

30907

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From a personal point of view I work from home so only travel for leisure so am not affected on a daily basis. Last week I travelled from Petts Wood to Charing Cross on a Monday at about 5pm and back at about 10pm and it was rather frustrating having to go via Lewisham in both directions. With the Cannon St services going that way I'm not sure the Sevenoaks to Charing Cross services also need to trundle round that way too.
They don't - part of the sort-out of crossing moves there.
 

Bikeman78

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On the Greenwich line for example the slimmed down timetable now sees near enough half hour gaps between trains even in the peak so people build up on London Bridge platforms. This causes congestion and slow boarding for other services as people jostle and try to get through crowds.
This is the point. If there are four trains per hour, they should run 15 minutes apart. If the Thameslink paths are set in stone, then the South Eastern trains should be timed to fit the gaps. On the Sidcup line, all trains are provided by South Eastern but they can't even get those evenly spaced. Even better, the first train stops at Lewisham, but the second does not, so they are even closer together at Hither Green.
 

30907

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This is the point. If there are four trains per hour, they should run 15 minutes apart. If the Thameslink paths are set in stone, then the South Eastern trains should be timed to fit the gaps. On the Sidcup line, all trains are provided by South Eastern but they can't even get those evenly spaced. Even better, the first train stops at Lewisham, but the second does not, so they are even closer together at Hither Green.
Yes, that is an excellent theory, but the knock-on effects are challenging:
1. retime the anti-clockwise rounder by 7 minutes
2. retime Victoria-Dartford to fit
3. alter Dartford-VIC because you now have a 5min turnround at VIC which is too short.
4. but that means you have to alter the clockwise rounder, which destroys the 15min interval at Greenwich on the down (which was relatively easy to sort!).

But you've also got to
5. resolve the resulting clash at Lewisham with CHX-Hayes and Hayes-CHX.
6. alter the other CHX-Hayes to fit (it has to be every 15min, as stated)
At least there don't seem to be too many problems nearer Victoria....

I'm not saying this to be patronising - I enjoy playing with timetables and that's as far as I got. I suspect there is a better solution than the present one, but I'm not sure what it is, and I don't think it will perfectly achieve your objective.
 

Man of Kent

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looking at the timetable on Woolwich, Bexleyheath and Sidcup corridors it seems to me that there are simply missing trains that haven't been enacted and Southeastern are keeping those slots available instead of requiring a complete rewrite,

perhaps when the budget, resources and demand allow these will be reintroduced and the spacing will be more even
Correct - the timetable is designed to have extra trains added back in, without rewriting the rest of it, according to a presentation made by Scott Brightwell (Train Services Director?) to the Chartered Institute of Logistics & Transport.
 
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Mastermind88

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Correct - the timetable is designed to have extra trains added back in, without rewriting the rest of it, according to a presentation made by Scott Brightwell (Train Services Director?) to the Chartered Institute of Logisitcs & Transport.
i thought so,

so why doesnt anyone on here seem to understand that its not simply a matter of retiming services to an more even pattern whilst these services arent running otherwise it would only incur a further timetable rewrite when these services are brought back in
 

James90012

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That's true, but if there is no money to bring the services in the next 5* years, it doesn't make sense to offer half a product for that length of time. Not necessarily the fault of SE, but an issue over funding certainty which is absent beyond a year by year hand to mouth agreement.

*Clearly nobody knows how long the lack of cash is going to affect the railway.
 

zwk500

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That's true, but if there is no money to bring the services in the next 5* years, it doesn't make sense to offer half a product for that length of time. Not necessarily the fault of SE, but an issue over funding certainty which is absent beyond a year by year hand to mouth agreement.

*Clearly nobody knows how long the lack of cash is going to affect the railway.
But rewriting a timetable takes about 3-5 years, depending on the scale of change. Doing it twice at a time when the industry is struggling to meet the planning demand anyway is overall a worse service to passengers, as although SE London may get it's nice neat 15-minute intervals somewhere else in Kent there'll be a horrible set of clashes that would otherwise have got sorted out.
 

30907

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Correct - the timetable is designed to have extra trains added back in, without rewriting the rest of it, according to a presentation made by Scott Brightwell (Train Services Director?) to the Chartered Institute of Logisitcs & Transport.
That's what I suspected, so thanks for the confirmation.
 

N/100

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They don't - part of the sort-out of crossing moves there.
Anecdotally from a friend who uses the service regularly, they still go via Lewisham most of the time, even though they don't stp there
Correct - the timetable is designed to have extra trains added back in, without rewriting the rest of it, according to a presentation made by Scott Brightwell (Train Services Director?) to the Chartered Institute of Logisitcs & Transport.

"And our simpler timetable is designed so that as more customers travel with us in future, it’s possible to add more trains, and takes other factors, such as future housing developments, into consideration."


Time will tell how accurate that is!
 

Stephen42

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Anecdotally from a friend who uses the service regularly, they still go via Lewisham most of the time, even though they don't stp there


"And our simpler timetable is designed so that as more customers travel with us in future, it’s possible to add more trains, and takes other factors, such as future housing developments, into consideration."


Time will tell how accurate that is!
There's 4 Orpington to Cannon Street trains booked for via Lewisham non-stop during evening peak 5pm to 6:30pm. They cross over at Lewisham the same time as the Cannon Street to Sidcup trains and at Parks Bridge Junction a mainline train from Cannon Street is often switching to the fast conflicting with where the Orpington train would normally go.
 

Class 170101

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looking at the timetable on Woolwich, Bexleyheath and Sidcup corridors it seems to me that there are simply missing trains that haven't been enacted and Southeastern are keeping those slots available instead of requiring a complete rewrite,

perhaps when the budget, resources and demand allow these will be reintroduced and the spacing will be more even

Correct - the timetable is designed to have extra trains added back in, without rewriting the rest of it, according to a presentation made by Scott Brightwell (Train Services Director?) to the Chartered Institute of Logisitcs & Transport.

I wouldn't hold your breath it will be the budget that determines all. The rest is secondary. I would be very surprised if those services ever return.
 

Bikeman78

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Yes, that is an excellent theory, but the knock-on effects are challenging:
1. retime the anti-clockwise rounder by 7 minutes
2. retime Victoria-Dartford to fit
3. alter Dartford-VIC because you now have a 5min turnround at VIC which is too short.
4. but that means you have to alter the clockwise rounder, which destroys the 15min interval at Greenwich on the down (which was relatively easy to sort!).

But you've also got to
5. resolve the resulting clash at Lewisham with CHX-Hayes and Hayes-CHX.
6. alter the other CHX-Hayes to fit (it has to be every 15min, as stated)
At least there don't seem to be too many problems nearer Victoria....

I'm not saying this to be patronising - I enjoy playing with timetables and that's as far as I got. I suspect there is a better solution than the present one, but I'm not sure what it is, and I don't think it will perfectly achieve your objective.
Looking at the 2004 NRT, each route had four trains per hour fairly well spaced apart in both directions. I can see one 12/18/12/18 combination, but most are better.
 
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