Sounds like SE had a 'mare according to this
Passengers have described being stuck on a Southeastern train for almost two hours. One major complaint is a lack of information
www.fromthemurkydepths.co.uk
Train failed. It happens in snow, but same old problems cropped up. No communication to driver. No word from driver to passengers not helped by the audio announcements not working. For almost two hours.
DOO train of course. No toilets either.
Certain key problems seen again and again when serious disruption arises.