It would appear that the passengers are split over the value of conductors. In respects of the dispatch procedure most think they are perfectley capable of getting on and off a train themselves. The real benefit is having that member of staff that is there to assist for various reasons that have been listed. If the conductors win this fight, instead of having the attitude of we are all powerful. They should think ok we need to prove our worth. Embrace some of the aspects of the OBS role, conductors should always be visible. A conductor working from a cab because the train is too busy, should say 'I am working from the back cab because it is busy so therefore 1st class is declassiffied' I agree with commission being based on volume of tickets rather than £ taken, because this prevents taking enough money to hit their monetary target then putting their feet up. It might mean job losses but sorry the diagrams need to be more efficient, no more: book on, pass here, wait work a stop, wait, work 3 stops, pass there, wait, work 4 stops, TEB, work 1 stop, wait, work 3 stops, pass back to depot. I know I have gone over the top but I bet if being honest many conductors will admit to having diagrams where most of their work is waiting and passing.