bramling
Veteran Member
Moderator note: Split from https://www.railforums.co.uk/threads/unknowing-misuse-of-staff-nominee-pass-so-worried.193922/
Things may be simple to those in the know, but to someone who isn’t necessarily clued up with railways (as many nominees will be) I can see how there might be scope for confusion.
For example the pass will be valid on an Overground service from Southbury, but not on an overground service from nearly Waltham Cross, notwithstanding whether both accept Oyster. Makes perfect sense to many of us on here, but is it so obvious to your average user?
I’m fortunate that most of my encounters with railway ticketing are as simple as going to a booking office and asking for a return to X, or for some journeys filling in a day and month inside a square, however recently buying a ticket on behalf of someone else I found a distinctly tedious experience, especially working out whether an off-peak or peak ticket was needed. I can well see how someone could get things wrong.
... as a holder of a staff pass and now a retired staff pass holder the rules are not at all complex. They're valid on all TfL services and a very restricted list of national rail services, end of.
Things may be simple to those in the know, but to someone who isn’t necessarily clued up with railways (as many nominees will be) I can see how there might be scope for confusion.
For example the pass will be valid on an Overground service from Southbury, but not on an overground service from nearly Waltham Cross, notwithstanding whether both accept Oyster. Makes perfect sense to many of us on here, but is it so obvious to your average user?
I’m fortunate that most of my encounters with railway ticketing are as simple as going to a booking office and asking for a return to X, or for some journeys filling in a day and month inside a square, however recently buying a ticket on behalf of someone else I found a distinctly tedious experience, especially working out whether an off-peak or peak ticket was needed. I can well see how someone could get things wrong.
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