Hindsight is a wonderful thing. You could as much blame Alsthom and FNW 20 years ago for the design flaw that was exacerbated by the maintenance issues.
My point is what is the magic solution that TfW can do right now to make things better? It's all very well saying things are unacceptable, but what are the alternatives?
The point is customers are paying good money for what is if we are being totally honest a poor service. 2 carriages simply isn't enough on most routes.
I travelled from Port Talbot to Newport this afternoon. 1218 from Port Talbot was a 150 and standing room only. So uncomfortable, I decided to switch to the Gloucester train at Bridgend. I'd have needed to change at Cardiff anyway so decided to take a gamble on actually getting a seat. A gamble that paid off despite this train now formed of a pair of 153s not a 3 car 170. It filled up by the time it got to Cardiff. On return from Cardiff also a 150 which was full and standing. Very uncomfortable although I did have a seat. Infact by far the best journey I had today was the Cross-country 170 I rode from Newport to Cardiff. Plenty of room, a table seat to myself! Shame it couldn't have gone to Swansea!
Today with the engineering work on several lines including Swansea to Carmarthen and North of Radyr they really should have stepped up and formed the cardiff to Swansea services with 4 carriages not 2. I don't get why they didn't there must have been spare capacity today.
I'm a lone poster on a internet forum why should I be required to suggest solutions. TfW are a multi million pound government funded transport authority \ transport provider they've dropped the ball and should be held responsible.
I totally agree. It shouldnt be up to the customers to suggest a solution! We were promised things would get better when TFW took over. Obviously Covid has delayed some of that but that all started 3 years ago and we have moved on from Covid. The service is worst than ever at the moment.
Im not even bothered if a 150 turns up if im being totally honest. The 150s have grown on me a lot in recent months when ive travelled on them more due to the lack of 175s, What bothers me more is the lack of seats when the train turn up. A 2 carriage 150 is simply not enough capacity. Id rather a 4 car 150 turns up over a 2 car 175 if it means I get a seat.