There is a curtain south coast terminus that the the staff are notorious ... repeatedly keep pressing the button much to the annoyance of the signallers especially when the routes can't be set because of a conflicting move on the station throat or the trains are departing so close to each other that the previous train is still in section.
Most of those staff have probably had numerous occasions when it hasn't been done quite right by the signallers, too, though. There is a certain station on the South Coast, possibly the same one we are thinking of, where there have been a number of instances in recent weeks where an early-running, local ECS movement trundling across the throat has delayed a couple of extremely busy AM peak services and caused congestion as far away as Stoats Nest and Windmill Bridge. Incorrect TRTS use spiking at certain times of day is almost certainly due to prolonged regulating issues and the sense that the throat is either empty or being misused. I know regulation of trains and prioritising stock moves is extremely hard - really, I do. And I'm not saying this is a constructive way of raising the issue. But premature or multiple TRTS activations are usually down to platform staff (or, though it is rare on your routes for them to do it, conductors) feeling aggrieved at the fact that specific trains get delayed with no visible reason. Personally, I tend to prefer a polite phone call, and try to tell people to only TRTS once in normal circumstances, but you can only do so much.
Then there are the staff that think the TRTS button is connected directly to the signal and even go as far as reporting a failure because even after repeated button pushes the signal hasn't cleared so their button or signal must of failed.
But then again there is a certain London terminal where there have been quite a few "real" TRTS issues recently, where trains have been delayed by 10+ minutes by it. Perhaps they've been reading too much into their emails...
I guess TRTS should never be operated before any crew changes, PRM assistance and un/loading of catering trolleys are completed. It's a bit more difficult to say whether it needs to wait until all passengers have completed boarding/alighting, because that might slow things up but on the other hand there may be some problem on board that the platform people don't know about.
The terms "TRTS" (signalling equipment) and "Ready to Start" (dispatch) should not be confused. TRTS confirms the train can move when a signal is cleared, as opposed to stating that the train is "Ready to Start" at the end of dispatch, which includes checking all passengers have safely boarded. You cannot formally commit to checking passengers have boarded safely and station work is complete until you get the signal cleared and route set correctly anyway, as this comes after the first check of the signal during dispatch.