First we had someone who wasn't allowed on a train in a wheelchair, now we have someone who couldn't get off! http://www.whtimes.co.uk/news/disab...doors_at_welwyn_garden_city_station_1_1124340 It's quite possible FCC wasn't aware of the need to provide a ramp if it hadn't been requested, but it's surprising that the doors would close on someone trying to get off. The driver would surely have had a good clear view at WGC? And aren't some trains manually dispatched? I am guessing it was a 365 as they will open a little and try again, and have a bit more force - although not so hard that I expect it did any actual damage to person or chair. When a ramp is 'booked' I presume the member of staff signals to the driver as the train comes in, or does the driver get informed too? Otherwise, how do ramps normally get used without the driver just deciding to close the doors after 10-15 seconds? It's not the first time a driver has closed the doors on people as they were still trying to get off, let alone others trying to get on.