All Line Rover
Established Member
- Joined
- 17 Feb 2011
- Messages
- 5,222
Why doesn't Heathrow Connect publish performance (PPM) statistics?
According to Wikipedia, "as the service is a joint venture between First Great Western and Heathrow Express it is not subject to the usual franchising specifications and is not obliged to provide performance statistics". No source is provided.
I raise the question only because Heathrow Connect appears to be the only train company that doesn't publish performance statistics, which limits its accountability to the residents of Ealing and Hayes & Harlington.
According to Wikipedia, "as the service is a joint venture between First Great Western and Heathrow Express it is not subject to the usual franchising specifications and is not obliged to provide performance statistics". No source is provided.
I raise the question only because Heathrow Connect appears to be the only train company that doesn't publish performance statistics, which limits its accountability to the residents of Ealing and Hayes & Harlington.