Anyone else think it's a pure coincidence that this national strike has been called less then two weeks after a majority Conservative was elected?
Sour grapes?
Of course there'll be a refund. What on earth made you think otherwise? The railways still have a small vestige of customer service left and in any case it's the railway's fault for not providing a service, no one else's.
Maybe there is confusion because London Underground do not offer refunds or compensation when there are strikes, except for Day Travelcards bought in advance and refunded before travel.Of course there'll be a refund. What on earth made you think otherwise? The railways still have a small vestige of customer service left and in any case it's the railway's fault for not providing a service, no one else's.
Apparently Hull Trains will issue a "timetable" tomorrow.
I'm pretty annoyed at the lack of information dissemination by the TOCs about this strike. Why not 'approximations' of what services could be run? Is Scotland affected? If it is, there's nothing at all on the ScotRail homepage. Nothing from TfL about London Overground, or the effect on their other services either.
Is it a case of the TOCs going "Oh well this isn't our fault and we can just blame it all on them"? Seems like sheer contempt of customers.
I'm pretty annoyed at the lack of information dissemination by the TOCs about this strike. Why not 'approximations' of what services could be run? Is Scotland affected? If it is, there's nothing at all on the ScotRail homepage. Nothing from TfL about London Overground, or the effect on their other services either.
Is it a case of the TOCs going "Oh well this isn't our fault and we can just blame it all on them"? Seems like sheer contempt of customers.
Regarding what will be running, if your line is manned by many small signal boxes and gate boxes such as the line to Hull or Scarborough, forget it. Leeds to Hull for example would require the following manned, York IECC (maybe), Selby, Selby Swing Bridge, Barlby, Gilberdyke, Oxmardyke, Broomfleet, Cave, Crably Creek, Brough, etc etc etc. No chance! So i think the Hull trains timetable may be..... erm..... blank.
York to Birchwood, i doubt it. You might get to Leeds. After Leeds on North Trans Pennine, Batley, Healy Mills, Huddersfield and Diggle would need manning, just to get to Manchester area.
Today's the day. As someone in the strike, really hope something can be bought together and a striker averted.
And as people are still spouting the same rubbish, we have been in dispute with the company for nearly 2 months over this. We balloted for strike a week before polling day. Nothing to do with who's in power
Umm, it's next week you're 7 days too early!
A strike is not force majure. Force majure is an uncontrollable event.This is far from that.
Today is the day for talks. Not the strike
Is it a case of the TOCs going "Oh well this isn't our fault and we can just blame it all on them"? Seems like sheer contempt of customers.
Of course there'll be a refund. What on earth made you think otherwise? The railways still have a small vestige of customer service left and in any case it's the railway's fault for not providing a service, no one else's.
Several people have quoted the same comment, taking it out of context. My comment referred to season tickets.
If you have a season ticket, you will not be given a refund or additional days if you choose not to travel.
Delay Repay may apply, but bear in mind that the T&Cs of most Delay Repay schemes say that where an emergency timetable is put in place any Delay Repay calculations will be based on the emergency timetable.
Single and return tickets will be refundable, but again, only if you choose not to travel. If you do choose to travel then it'll be Delay Repay, and again, the T&Cs of Delay Repay normally says that any claims will be judged against an emergency timetable.
NRE have now updated their website with ticket acceptance. Essentially travel Sunday/Wednesday for pre-booked tickets. They're saying that Season Ticket compensation will be available, but refer to the TOC. I'm still expecting to get nothing.
Sorry, can't post link ATM.
Yes it is. We hate all of you. It is our sole purpose in running the service to absolutely screw every penny out of you and provide you with utter and total lack of customer service and disrespect. :roll:
Several people have quoted the same comment, taking it out of context. My comment referred to season tickets.
If you have a season ticket, you will not be given a refund or additional days if you choose not to travel.
If you have a Season Ticket you will be entitled to compensation. As these arrangements vary by train company, please check with your train company on the compensation you will be entitled to.
Full refunds will be available for customers who have already bought tickets during the industrial action period, and Season Ticket holders will be compensated for any days affected.
Customers holding season tickets valid on the affected dates will be entitled to compensation in the form of free days applied to their next season ticket.
If you have a Season Ticket you will be entitled to compensation for any days you are unable to travel during the period of the Industrial Action.
Season ticket holders will also be entitled to compensation through the Delay Repay process if the strike goes ahead and they are unable to travel.
If you have a Season Ticket you will be entitled to compensation. As these arrangements vary by train company, please check with your train company on the compensation you will be entitled to.
So I might be screwed for Hull to London.
Wrong. A selection of TOC's Industrial Action updates
It is an uncontrollable event for a TOC. They have no say on NR pay dealsA strike is not force majure. Force majure is an uncontrollable event. This is far from that.
It is an uncontrollable event for a TOC. They have no say on NR pay deals