Thank you, I am defo going to go again. Looking at the answers and really thinking about it I think I’ve slipped up on two answers neither linked to customer service and rules and guidelines. So I think I know where I went wrong and I actually feel better about it. Knowing this is where I messed up possibly I think I defo know what they are after. So next time a bit of fine tining I reckon I’ll do this next time shame I’ve only just realised !!!
Just been catching up on the convo, missed out on a few days worth of chat on here, really gutted for you about the result. Think we can all relate to how you feel as the online assessments sometimes seem so random with there choices of scenario, and each TOC seems to have their own preferred answers too.