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West Lothian buses

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TheGrandWazoo

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Where does this £3m a year come from? Is this an actual quoted figure? I believe we still don't know what LCB's finances look like.

First have walked away plenty of times before...

I was simply saying IF Lothian were losing as much as First. It could be more but as you rightly point out, the Lothian accounts don’t allow any granularity or visibility of what this incursion is impacting on them.

First have historically acted as you suggest but not in recent years. Plymouth was the most closest example and whilst they eventually sold out, it wasn’t to the aggressor!
 
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Journeyman

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I was simply saying IF Lothian were losing as much as First. It could be more but as you rightly point out, the Lothian accounts don’t allow any granularity or visibility of what this incursion is impacting on them.

That's comparing apples with oranges, though. First's figures include all of their routes across Edinburgh, West Lothian, Stirling and Falkirk, and they operate a completely different network, fares structure etc. You can't conclude anything about how Lothian are doing from their figures.
 

Journeyman

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You could work out the poss impact (very indicatively) if you know the fleet size from The start of LCB to Mar 2019....

I honestly don't think you can. First are completely different, have faced different issues, and run buses beyond the Lothian/LCB area in challenging territory. They've also included property-related stuff in those numbers. We don't know enough about either operation to draw any sensible conclusions from it.
 

TheGrandWazoo

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That's comparing apples with oranges, though. First's figures include all of their routes across Edinburgh, West Lothian, Stirling and Falkirk, and they operate a completely different network, fares structure etc. You can't conclude anything about how Lothian are doing from their figures.
You can from Scotland East and it’s imprecise but it will be directionally accurate.
 

Journeyman

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You can from Scotland East and it’s imprecise but it will be directionally accurate.

No, it won't! You can only conclude that First have lost custom. They don't operate an even vaguely similar network - I'm talking in entirety here. Those are the accounts for the whole of First Scotland East, which covers a large and entirely different area to Lothian and LCB.

Lothian Country are going to have spent quite a lot on setting things up, but from there onwards, everyone who uses them is a gain, so their growth curve is going in the opposite direction. None of us know if they're hitting their targets or not. OK, the EX1 and a couple of other routes clearly didn't work, but we can only assume the others are on track.

First and Lothian are not even remotely similar in what's going on. You can't conclude that Lothian are losing similar amounts. They might be, but as I've said before, they have a profitable route network behind them, and clearly want to play the long game at building custom. They may well succeed. Unless you've been a fly on the wall in their boardroom, you don't know anything about whether their losses are anything like First's, or if it's more than they'd budgeted for.
 

TheGrandWazoo

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No, it won't! You can only conclude that First have lost custom. They don't operate an even vaguely similar network - I'm talking in entirety here. Those are the accounts for the whole of First Scotland East, which covers a large and entirely different area to Lothian and LCB.

Lothian Country are going to have spent quite a lot on setting things up, but from there onwards, everyone who uses them is a gain, so their growth curve is going in the opposite direction. None of us know if they're hitting their targets or not. OK, the EX1 and a couple of other routes clearly didn't work, but we can only assume the others are on track.

First and Lothian are not even remotely similar in what's going on. You can't conclude that Lothian are losing similar amounts. They might be, but as I've said before, they have a profitable route network behind them, and clearly want to play the long game at building custom. They may well succeed. Unless you've been a fly on the wall in their boardroom, you don't know anything about whether their losses are anything like First's, or if it's more than they'd budgeted for.

I know you’re biased but really? I am talking about their competitive WL operations.
 

Journeyman

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I know you’re biased but really? I am talking about their competitive WL operations.

Bias has nothing to do with it. Those figures are for the entire First Scotland East operation. It doesn't break down into areas, so you can't tell whether the loss of revenue is specifically in West Lothian, or in other areas. First operate a lot of routes in very rural areas around Stirling, Falkirk and Balfron, and some of those may have impacted their performance. Some of the losses may be related to the ongoing costs of terminating Borders operations - it was a complicated deal and involved a lot of issues with property and vehicle leases. You absolutely cannot conclude that the entire cause of that loss was increased competition in West Lothian.

We don't know anything about Lothian's costs in setting up LCB. We don't know anything about what targets they've set, how long they've given LCB to move into profit, or whether they're achieving the sorts of loads they expected. They probably are making a loss, but if they are, it's going to include the setup costs, and presumably their customer numbers are growing (my own observations suggest they are).

To say "First lost three million last year, therefore Lothian must be losing similar amounts of money" is nonsense. Lothian's core city network is a licence to print money and the number of people using it has been going up for years. If they're happy to use that money to finance an expansion, they can't be doing badly. FSE have contracted enormously in the ten years I've lived in the area, so they're not even remotely similar.

First's figures tell us how First are doing. They tell us nothing about how Lothian are doing. Only Lothian's figures will tell us that, and we don't have them.
 

Journeyman

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Midland Bluebird Limited accounts show the Stirling, Falkirk and Balfron areas.

OK, so are those figures only and specifically for the West Lothian operations?

Even so, I think many of the points I've raised still stand, which is that the company is an entirely different kettle of fish, and has faced many different issues. This only tells us how First are doing, with a competitor on their backs. We still don't know what targets Lothian Country has set for themselves, and if they're being met.
 

TheGrandWazoo

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Bias has nothing to do with it. Those figures are for the entire First Scotland East operation. It doesn't break down into areas, so you can't tell whether the loss of revenue is specifically in West Lothian, or in other areas. First operate a lot of routes in very rural areas around Stirling, Falkirk and Balfron, and some of those may have impacted their performance. Some of the losses may be related to the ongoing costs of terminating Borders operations - it was a complicated deal and involved a lot of issues with property and vehicle leases. You absolutely cannot conclude that the entire cause of that loss was increased competition in West Lothian.

We don't know anything about Lothian's costs in setting up LCB. We don't know anything about what targets they've set, how long they've given LCB to move into profit, or whether they're achieving the sorts of loads they expected. They probably are making a loss, but if they are, it's going to include the setup costs, and presumably their customer numbers are growing (my own observations suggest they are).

To say "First lost three million last year, therefore Lothian must be losing similar amounts of money" is nonsense. Lothian's core city network is a licence to print money and the number of people using it has been going up for years. If they're happy to use that money to finance an expansion, they can't be doing badly. FSE have contracted enormously in the ten years I've lived in the area, so they're not even remotely similar.

First's figures tell us how First are doing. They tell us nothing about how Lothian are doing. Only Lothian's figures will tell us that, and we don't have them.

No - you're misrepresenting what I said.

Clearly the West Lothian operations have lost c.£0.9m of revenue during the period. Assuming that there hasn't been some massive growth in patronage, then that will represent the majority of LCB's revenue during that period. That is a reasonable conclusion to draw.

Now you are, of course, correct to mention things like start up costs and the like but they will have been amortised, I would imagine. Wouldn't you agree? If they don't, and they take them to the bottom line, then the trading will have been worse. Hence, I've assumed that that doesn't happen.Therefore, we are looking at the industry average cost of running a vehicle. In your experience, what figure would you be looking at? How many vehicles they were running during that period? On that basis, you can begin on a broad brush level begin to see directionally how they (LCB) performed in that period.

Note that I say, in that period. I did say that it indicates how things went but not how things are going now. You can't simply extrapolate the figures for a full year etc. I have always said that LB will have factored in a period of loss making into their business plan. I never said the £3m was a quoted figure. You've taken it rather literally but to be absolutely clear, it was as a balancing statement. That is, if that sort of figure is being used as a reason for First to be worried (and they will be), then IF a similar sort of figure were to be experienced by LB, then that too is equally concerning if the views are that it is now a fairly even picture in WL.

Put it another way.... If First lost that sort of sum in that period when they were at their strongest position, why would you think that LB would not have lost a substantial figure on the comparable, competitive operations?
 

overthewater

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Could we not compare Lothian accounts with last year? If there are lower than someone is covering losses?
 

Journeyman

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Clearly the West Lothian operations have lost c.£0.9m of revenue during the period. Assuming that there hasn't been some massive growth in patronage, then that will represent the majority of LCB's revenue during that period. That is a reasonable conclusion to draw.

Yes, but with the following provisos/caveats:

  • It doesn't represent a whole year of trading, and would have built up gradually, as would have Lothian's costs.
  • It assumes all other things being equal, and the big question here is whether Lothian have managed to grow the market for travel in West Lothian. If they haven't, then ultimately one, or possibly both, operators are screwed.
  • It's rather a blunt tool to measure with, a month-by-month breakdown with full comparison with last year is necessary to build up an accurate picture, so a lot is speculation.

I think it's important to consider whether Lothian's entry to the market brings anything new to the table, and I think it does, in the form of convenient onward travel within Edinburgh. Will this grow the market, and if it does, will the market be big enough to sustain both operators? I have to say that the quality of the vehicles and the bigger tram/bus interchange possibilities have left First's offering looking distinctly shoddy, and I'm not alone in disliking them, so the big question is whether brand loyalty becomes a thing. For casual travellers, and concession pass holders, it probably won't, but for a lot of regulars, it will.

I think the EX2 is quite significant, and it'll be interesting to see how that goes long-term. Obviously the EX1 proved a dud, but I think the EX2 has a bigger chance of long-term success. Linlithgow is quite a big place, and Linlithgow Bridge and Springfield are quite distant from the station. If I lived in either of these places, and worked at RBS in Gogarburn, I'd be at least tempted to try it, given that ScotRail aren't flavour of the month at the moment anyway, and it could win on convenience and price. On top of that, I've seen people with concession passes use it for local travel within Linlithgow, and given that Lothian don't charge local fares on it, they must be rubbing their hands with glee at the cash that brings in.

It looks like First have registered a bunch of changes, and we don't know what they'll be yet, but if one side cuts services anytime soon, to the point where they're inferior to their opponent, will probably be the ultimate loser. I think First need to seriously up their game if they're going to win this battle, but they now don't seem to have the cash to do so.
 

overthewater

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First are not implementing any big cuts with these changes in January.

How many people are really going to use onward travel to within Edinburgh? This seems to to be the only real selling point for LCB tickets, it clear that is the only thing Lothian's entry to the market has brought. Its not brought cheaper fares or better routes, or even new connections to other parts central belt or even Edinburgh. Where are these people supposed to be going? Majority of West Lothian to North Edinburgh are using their cars to do said journey, if you traveling up to part like Graton etc the timing using Lothian service is not on your side.

Problem is for regulars its cheaper with First by a country mile, and first give weekend travel aswell. The fact that majority of the loses as TGW pointed out is " most of the lost revenue was from concessions." That means that majority or existing passengers are sticking with First, and or Lcb has only picked up a small number of new, however it's also possible LCB has picked up brand new passengers. Brand loyalty is not the reason people staying with first its pounds in their pockets. LCB also has the added benefit of picking up Edinburgh local passengers who have been displaced from the Airlink.
 

Journeyman

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First are not implementing any big cuts with these changes in January.

Can you tell us what they are? There's nothing on their website.

How many people are really going to use onward travel to within Edinburgh?

Quite a lot, I'd have thought. It's great for me, as I'll often travel around quite a bit if I'm in town for the day.

Its not brought cheaper fares or better routes, or even new connections to other parts central belt or even Edinburgh.

I can now travel into Edinburgh and make as many bus and tram journeys as I like with no time restrictions for a fiver, using an m-ticket. An off-peak return on First, with no ability to travel elsewhere, is four quid, and at peak times is much more. Lothian offers me significantly better value for money.

I'd say the EX2 has created much better transport for a big chunk of Linlithgow.

Problem is for regulars its cheaper with First by a country mile

Really? I just had a look, and I'm not convinced it is. First's fares before the rezoning were really exorbitant, I'd say they're still pretty high for the limited opportunities for onward travel on offer when you get into town.
 

Jordan Adam

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Can you tell us what they are? There's nothing on their website.

Exact details are unknown atm but from how it appears the 21/22 are being enhanced with the 22 being renumbered X22 and extended to Shotts, 600 is cut back to Livingston (equalled out by the X22 improvements), 24/25 renumbered X24/25 (Probably a route/timetable change too). There are other changes to the entire WL network (Excluding the 29 as that's a MB route) but as the service registrations only offer a limited volume of detail it's unknown exactly what they'll be. However what is known for a fact is that First are not cutting back and are actually increasing the PVR & Driver count.
 

overthewater

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Can you tell us what they are? There's nothing on their website.

22 is going to Shotts and the rest I believe are mainly minor changes here and there. Its possible the 600 is no longer going to whitburn.

Quite a lot, I'd have thought. It's great for me, as I'll often travel around quite a bit if I'm in town for the day.
What about people that work in Edinburgh? That bread and butter.

I can now travel into Edinburgh and make as many bus and tram journeys as I like with no time restrictions for a fiver, using an m-ticket. An off-peak return on First, with no ability to travel elsewhere, is four quid, and at peak times is much more. Lothian offers me significantly better value for money.

I'd say the EX2 has created much better transport for a big chunk of Linlithgow.

Again if your have First weekly ticket and are just going to work in Edinburgh that all those passengers need. Your highlighting how you can travel often as you want, but if your working into edinburgh, ( remember this does not included weekend travel) these people will need to pay for weekend travel etc

Really? I just had a look, and I'm not convinced it is. First's fares before the rezoning were really exorbitant, I'd say they're still pretty high for the limited opportunities for onward travel on offer when you get into town.

Were not talking about fare were on about weeklys, more apple and pears. Again you just banging on about opportunities for onward travel how much is this really a big deal for the current passengers?

Again it's strange, Why isn't LCB wiping the floor with first? Surly LCB would have nicked all the passengers?
 

TheGrandWazoo

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Were not talking about fare were on about weeklys, more apple and pears. Again you just banging on about opportunities for onward travel how much is this really a big deal for the current passengers?

I tend to agree with this. It's not a differentiator for concessionary pass holders anyway and just how many passengers will actually find it beneficial? Is this really growing the market, and if so, by how much? I'd suggest not by a huge amount.

Quite a lot, I'd have thought. It's great for me, as I'll often travel around quite a bit if I'm in town for the day.
That sounds that "if you're in town for the day" that you aren't a regular, 3-5 days a week commuter. Perhaps you're more atypical?

I'd say the EX2 has created much better transport for a big chunk of Linlithgow.
Undoubtedly true but Linlithgow isn't actually that big. It's obviously benefiting from the reliability (or not) of Scotrail and has some advantages for those who don't live near the station but I'm still dubious about it's viability.

Yes, but with the following provisos/caveats:

  • It doesn't represent a whole year of trading, and would have built up gradually, as would have Lothian's costs.
  • It assumes all other things being equal, and the big question here is whether Lothian have managed to grow the market for travel in West Lothian. If they haven't, then ultimately one, or possibly both, operators are screwed.
  • It's rather a blunt tool to measure with, a month-by-month breakdown with full comparison with last year is necessary to build up an accurate picture, so a lot is speculation.

I think it's important to consider whether Lothian's entry to the market brings anything new to the table, and I think it does, in the form of convenient onward travel within Edinburgh. Will this grow the market, and if it does, will the market be big enough to sustain both operators? I have to say that the quality of the vehicles and the bigger tram/bus interchange possibilities have left First's offering looking distinctly shoddy, and I'm not alone in disliking them, so the big question is whether brand loyalty becomes a thing. For casual travellers, and concession pass holders, it probably won't, but for a lot of regulars, it will.

Indeed, and I have made those self same points in that it represents a past period. There may have been a slight growth in the market but most of the competitive operations are just that....competitive over similar routes (and why wouldn't they be - those are the established passenger flows). Growth on those routes.... 2%? 5%? Anything? And remember that many of these journeys aren't to Edinburgh but within Livi itself so this "onward travel benefit" isn't a factor anyway.

Now you seem to be very hung up on the detail. I've said it's imprecise (or a blunt tool as you would say). Clearly, the figures are in arrears so don't reflect current performance. However, to say that you can't use the figures to ascertain what was happening that period.... don't agree. Granted, you're not going to be able to work out LCB's performance to the last pound, but indicatively, you can.
 

Driver362

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Could someone indulge me please. Could I please have a like for like ticket price cost across the west lothian network between LCB and first please. I'm not so sure first are way cheaper as inferred by a fellow poster. And as is put forward, the question, why hasn't LCB wiped the floor with them?. Can I turn that on its head and ask why first hasn't shown LCB the door.

Tia
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TheGrandWazoo

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And as is put forward, the question, why hasn't LCB wiped the floor with them?. Can I turn that on its head and ask why first hasn't shown LCB the door

Fair question.

First of all, and as we've discussed before, LB will have had a business plan that was probably based on being loss making in the beginning and, as the phases were introduced and market share was achieved, that position would change. Think most sensible observers would recognise that.

Think the reverse question is perhaps more pertinent. There's been a lot of comments (and Journeyman has echoed this) in that First have had a perceived record of walking away. LB have clearly invested heavily with a view to winning out. Hence there may be more question as to why First haven't left the scene rather than LCB. Now if two or three years down the line and both parties are losing a small fortune, then the questions around the battle continuing become increasingly pointed. I was a little surprised about the relatively limited impact on First in terms of revenue though, and it is a fair point (as I intimated), they may have been losing next to nothing in the first few weeks and a damn sight more by the March (and that will only have intensified).

Journeyman has made statements about LB being able to fund a long term WL battle with their strong city operation. However, First can fund one, despite their travails.
 

Journeyman

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Could someone indulge me please. Could I please have a like for like ticket price cost across the west lothian network between LCB and first please. I'm not so sure first are way cheaper as inferred by a fellow poster. And as is put forward, the question, why hasn't LCB wiped the floor with them?. Can I turn that on its head and ask why first hasn't shown LCB the door.

Tia
Driver 362

There's not really much in it. On the 38 from Winchburgh to Edinburgh, First charge £3.80 single, £4 off-peak return and £5.50 (as far as I can tell) for a day ticket - I'm not sure if that has any time restrictions, as I've never bought one.

LCB charge £3.70 for a single, £7 for a return, £7.50 on bus for a day ticket excluding the airport, and £9 for a full network day ticket, including Airlink, trams to the airport, East Coast Buses and Green Arrow. The £7.50 ticket is only a fiver if you buy five or more at once on the m-ticket app, and for me, that's the First killer. I use a couple of those a week and get a LOT of use out of them. Effectively I'm only paying a pound more than I used to for a huge amount of flexibility, and I reckon that's excellent.
 

Journeyman

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I wonder whether the FSE/Midland Bluebird operation has now shrunk to the point where if it contracts any more, it will cease to be viable. If any more depots are closed, I doubt it will be worth maintaining the HQ at Larbert, and it would probably make more sense to merge operations with First Glasgow.

That might have something to do with First hanging on.
 

TheGrandWazoo

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There's not really much in it. On the 38 from Winchburgh to Edinburgh, First charge £3.80 single, £4 off-peak return and £5.50 (as far as I can tell) for a day ticket - I'm not sure if that has any time restrictions, as I've never bought one.

LCB charge £3.70 for a single, £7 for a return, £7.50 on bus for a day ticket excluding the airport, and £9 for a full network day ticket, including Airlink, trams to the airport, East Coast Buses and Green Arrow. The £7.50 ticket is only a fiver if you buy five or more at once on the m-ticket app, and for me, that's the First killer. I use a couple of those a week and get a LOT of use out of them. Effectively I'm only paying a pound more than I used to for a huge amount of flexibility, and I reckon that's excellent.

That's the point that OTW was making. For you, it may make sense to have this huge amount of flexibility for the couple of times a week that you need it. However, is there a greater call for the day return OR the day ticket. You're an advocate and you're only using it a couple of times a week, and to get the comparable price, you're buying 2/3 weeks in advance. It clearly works for you but I question whether you're the typical passenger?

The day return clearly is cheaper on First.

How do the prices for a weekly pass for the regular passenger stack up?
 

overthewater

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Here is the Bread and butter: First has been and continues to be cheaper for regular users, as the fact speak for themselves, this has been postage a few times: This covers Linlithgow aswell:

WEST LOTHIAN ONLY TICKET:

* First Bus: Zone L 7 days travel: M-ticket is £17.50 ON Bus £18:
* LCB: 5 days travel: M-ticket only for £20 however its been slashed to £17.50 M-ticket bundle introductory price , not sure that can still be the case after a year? maybe LCB has had to keep to this lower price to keep the passengers?

First is better as you get 2 extra days

EDINBURGH + West Lothian:
* First Bus: Zone L & M: 7 DAYS TRAVEL : M-ticket is £21.50 ON BUT £24:
* LCB: M-ticket is £25 or £30 normally This is the point You only get 5 days worth of travel but you can travel around Lothian buses network. This is only helpful if you need to beyond the city centre

If you don't need to travel beyond the city then First is cheaper as you get more days, costs £4.50 less etc .

Monthly tickets:
Edinburgh and WL area:
First: One full month: £68.40
LCB 20 day ticket: £95

Again the reason first hasn't shown LCB the door is will documented, a good whack of the local don't like First, and continue to not like first, even if people on the forum don't believe this, however LCB do cost more and that has been factor in this, but for other, the £1.70 single to Tesco depot or the chance to use Lothian buses network has ment those passengers have switched.


I wonder whether the FSE/Midland Bluebird operation has now shrunk to the point where if it contracts any more, it will cease to be viable. If any more depots are closed, I doubt it will be worth maintaining the HQ at Larbert, and it would probably make more sense to merge operations with First Glasgow.
That might have something to do with First hanging on.

Only Balfron would go, and most of Head office has already been merged with Glasgow.
 

Driver362

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What about say Fauldhouse to the centre single, or centre to Broxburn or east calder to town, or town to centre. I appreciate your analysis on the monthly and day tickets, and your subjective view of what is bread and butter. I also appreciate TGW points and analysis. It's fair sensible comments. As you know I work for LCB and in the past have maybe taken a more partisan views. But what I see daily and hear from our customers,. It is not as black and white as people may think. Can we do better absaloutley, could we advertise better yep. Could our presentation be better yep. Could our punctuality etc be better yep. And on weekly and daily tickets yes. But is it as bad and poor value as made out absaloutley not!
 
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