I think the DFT has a lot to do with it
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Travel updates related to grounding of Class 80x fleet
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Are we sure tpe are definitely not going to run all ncl services? They're still selling advances for a good number of them. Good job I don't live in Chester le street. Seems as always TPE aren't bothered about anything but their core route.
Edit: The journey planner on the TPE site shows a vastly reduced Newcastle service, with the LNER site still showing a full service. Also I can't find much reference any more on the TPE site to all Newcastle services not running now? Was sure it was there about half an hour ago.
Edit: The journey planner on the TPE site shows a vastly reduced Newcastle service, with the LNER site still showing a full service. Also I can't find much reference any more on the TPE site to all Newcastle services not running now? Was sure it was there about half an hour ago.
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YorkshireBear
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I think we are seeing a benefit of the one railway mindset that some TOCs are starting to show. DfT influence I think in some instances. But even at Network Rail we are seeing more of a what do we (we collectively round the table do) and less finger pointing.
And all this can only be a good thing, and needs to continue.
TheLastMinute
Member
1Pxx and 1Axx services starting to appear in RTT running from Swindon to Paddington tomorrow timed as EMUs. Are these the 387s?
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cactustwirly
Established Member
Should be if there's enough train crew
Brissle Girl
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15 minutes for 24 miles is pretty nippy between Swindon and Didcot for 110mph units.
Paddington to Reading (36 miles) in 24 minutes is moving as well..
DaveHarries
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Captain Chaos
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Can confirm that they are indeed expected to be running as 387's. Possibly 12 car formation.
devon_metro
Established Member
Looks like it is running in a regular IET path. 23 mins Pad - Rdg likely a stretch
I'm not here for the "conspiracy theories", but here are some comparisons for a journey that's both LNER and GWR, booked through the LNER app:
- The 'important message' on the LNER landing screen is carefully worded. It states that because a number of trains from several TOCs have been taken out of service, there may be cancellations. This implies that said OOS trains _could_ be LNER's, but it doesn't say that explicitly and leaves it rather open to interpretation. This message is repeated on their website prominently.
- In the next screenshot, when viewing an itinerary for a selected service note the two 'warnings' about the itinerary. The one from GWR is explicit that the IETs (their name for 800s - equivalent to 'Azuma') are out of service and that's having an impact on their network. It's short, simple and easily understood. LNER don't seem to have one, but they do about engineering work - maybe that's more significant? (I don't know)
- Finally, the last screenshot is from the expansion of the first block of text, as on the LNER website. It's been discussed before in this thread but again, no mention of Azuma.
In case people who don't regularly travel on the ECML are wondering why this is such a big deal: LNER specifically advertise trains as 'Azuma' services when booking, on departure boards and in station/onboard announcements. It's painted on the front of the train and on lots of media in and around stations.
I think it's no surprise they are distancing the Azuma brand from the _issue_, however it seems pretty opaque and confusing for passengers. Why would you use a technical term to refer to a train ("Class 800 Hitachi") when the brand name is what passengers recognise? (I appreciate there was a comment about this being for cross industry PR purposes - GWR are still calling them IETs. It's not mutually exclusive.)
It just seems deliberately designed to obfuscate and not be quite so honest with the public.
A suggestion for alteration to LNER's message:
"Due to a number of our Azuma trains needing extra safety checks, you may experience delays and cancellations. Other operators are also affected, so please check your journey before travelling."
I'm sure it could be improved further! But at least it's not vague and it's "owning" the problem, as the customer facing organisation should be, rather than deflecting and hiding behind someone else.
EDIT: heck, you could remove "Azuma" and it would still make sense and be more useful that what's up right now!
- The 'important message' on the LNER landing screen is carefully worded. It states that because a number of trains from several TOCs have been taken out of service, there may be cancellations. This implies that said OOS trains _could_ be LNER's, but it doesn't say that explicitly and leaves it rather open to interpretation. This message is repeated on their website prominently.
- In the next screenshot, when viewing an itinerary for a selected service note the two 'warnings' about the itinerary. The one from GWR is explicit that the IETs (their name for 800s - equivalent to 'Azuma') are out of service and that's having an impact on their network. It's short, simple and easily understood. LNER don't seem to have one, but they do about engineering work - maybe that's more significant? (I don't know)
- Finally, the last screenshot is from the expansion of the first block of text, as on the LNER website. It's been discussed before in this thread but again, no mention of Azuma.
In case people who don't regularly travel on the ECML are wondering why this is such a big deal: LNER specifically advertise trains as 'Azuma' services when booking, on departure boards and in station/onboard announcements. It's painted on the front of the train and on lots of media in and around stations.
I think it's no surprise they are distancing the Azuma brand from the _issue_, however it seems pretty opaque and confusing for passengers. Why would you use a technical term to refer to a train ("Class 800 Hitachi") when the brand name is what passengers recognise? (I appreciate there was a comment about this being for cross industry PR purposes - GWR are still calling them IETs. It's not mutually exclusive.)
It just seems deliberately designed to obfuscate and not be quite so honest with the public.
A suggestion for alteration to LNER's message:
"Due to a number of our Azuma trains needing extra safety checks, you may experience delays and cancellations. Other operators are also affected, so please check your journey before travelling."
I'm sure it could be improved further! But at least it's not vague and it's "owning" the problem, as the customer facing organisation should be, rather than deflecting and hiding behind someone else.
EDIT: heck, you could remove "Azuma" and it would still make sense and be more useful that what's up right now!
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3x 12 car formations
jyte
Member
Well that's pretty impressive, it definitely plugs the gap between Swindon and Didcot that at the moment requires you wait for an IET...
Any chance they might go a little further (thinking Parkway) if the 800 issues are fairly 'long haul?'
Any chance they might go a little further (thinking Parkway) if the 800 issues are fairly 'long haul?'
Baby steps.
It’s technically possible, but lots of approvals and paperwork and the like to do to get them beyond Swindon.
i think that’s a “let’s wait and see“ but lets not rule it out straight away!!
I think this has been touched upon earlier in the thread but I can see it might be confusing to Mr and Mrs J Public. One wonders if EMR might be re thinking their Aurora brand class 810's
Yes 387, 12-car sets.
A couple of diagrams are nicked off "peak" services that would otherwise have got back to West Ealing or Reading TCD.
johncrossley
Established Member
I've got an Advance London to Exeter for 25 May. Can I get a refund of this?
reddragon
Established Member
Yesterday, GWR Thames Valley services were running fairly normally, but I guess as Class 387s get pulled onto fasts, some service reductions might occur.
If the train is cancelled, I'd delayed, it you'd reservation will not be honoured, yes absolutely you can get a full refund from the point of purchase
reddragon
Established Member
Some cancellations this morning of peak services.
Townsend Hook
Member
There are apparently two 91 diagrams running on LNER from today, details here.
johncrossley
Established Member
But can I get a refund now? Disruption seems inevitable for the foreseeable future. I would rather make alternative plans now.
Wasn’t it one today with the other starting on Thursday
https://twitter.com/robbie_burgess/status/1391989652677144581/photo/1
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Haywain
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You can ask, but don't be surprised if they say no and you have to wait.
reddragon
Established Member
The train my son catches in the morning is usually a 12-car class 387. This morning it ran fast through his station stopping only at Reading and is now on route to Swindon as 1R50
Just seen the MKIV set leaving on the 10.03 KGX-LDS.
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