The TOC community has for some time been concerned about the risks posed by lithium-ion (Li-Ion) batteries and e-scooters, e-unicycles, e-skateboards and hoverboards being taken onto stations and trains by passengers and other members of the public.
There are many electronic, mobility and other devices that all contain Li-Ion batteries, ranging from mobile phones to e-bikes, mobility scooters, and laptops. However, most devices production are either well regulated (mobility scooters etc) or small (Low risk – headphones etc) The issue with e-scooters, e-unicycles, e-skateboards and hoverboards is their cheap availability, lack of regulation and popularity. Those that cause most concern are the cheap, grey market imported variety. (Cheaply made, unregulated and therefore a higher risk.)
There have been two notable incidents of privately owned powered transporters catching fire whilst on Transport for London (TfL) services or infrastructure and studies show that one out of every 10 million li-Ion batteries fail, a condition that almost always leads to a fire. 670 Li-Ion Battery Fires were recorded in the UK 2019-20 and Sky News (9th February 2023) reported The London Fire Brigade (LFB) were called to 88 fires caused by privately owned e-bikes last year.
Under advice from Rail Delivery Group (RDG), a network wide ban was recommended by RDG, RSSB, London Fire Brigade and endorsed by the ORR.
National Conditions of Travel were amended in December 2021 to all allow TOCs to ban e-scooters and similar devices should they wish.
As of 1st March 2023, the following TOCs have a complete ban on the carriage of e-scooters and similar devices:
Avanti, EMR, Eurostar, TfL, TfW, Trans Pennine, Caledonian Sleepers, London Northwest, LNER, Mersey Rail, Nexus, West Midlands Trains, Cross Country, Grand Central, C2C, ScotRail, GWR, Hull Trains, EMR & Lumo.
Go Ahead Group, who provide our Rail Replacement Buses currently have a nationwide ban on the carriage of e-scooters and similar devices on all their buses.
Therefore, after thorough collaborative Risk Assessment and in line with other TOCs and RDG advice, from 1st June 2023, e-scooters, e-unicycles, e-skateboards and hoverboards will be banned from the GTR Network.
Please find attached a detailed Safety Brief for your information and for display in notice cases in all staff areas. There is also a colleague Q&A document attached which should answer any questions and can be printed off and put in staff areas for reference.
In summary, after the 1st June, please use your training to be politely and respectfully assertive but don’t put yourself in a position of risk. Approach any customer with an e-scooter, e-unicycle, e-skateboard or hoverboard and advise them of the ban and the reasons why and inform them their item will not be permitted for carriage. Prevent escalation, avoid conflict, capture any evidence on Body Worn Video and request BTP assistance if necessary. You can also use the Zero Harm App to log any instances of non-compliance.