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Bought ticket from A to C. Due to overrunning engineering works train cancelled. Next train would be 3 hours time. So I got taxi from home to B (which is mainline station on the route). Train an hour later than planned. In terms of delay repay compensation, should I be claiming for the 3...

The following things REALLY annoy me:- 1. People who try to shove on without letting everyone get off first. Its just so rude and really dangerous. 2. Conversely people who are still half way down the carriage dragging they're bag out of the overhead minutes after the train has stopped...

Seems wrong to me that TOC are allowed to do this. Anyone in the know tell me - do they get fined or something? Turned up today for my train - cancelled due lack of staff. Something not quite right here. Surely the TOCs have some sort of contingency in place? So possibly 100 or so people are...

Apart from my previous post about the completely useless lady in the ticket office.... Find the staff at Newport to be a complete nightmare. Always trying to be awkward and always miserable. Someone needs to tell them that the rail users are they're customers. I get my season ticket once a...

One particular lady at the newport ticket office I now refuse to deal with. If there's a queue and shes free I will wait for another agent. I can appreciate someone not knowing something and having to check but what I can not deal with is someone who lies or blags it because they can't be...

Admitted their printer is broken. Got a thing about reservations. I get the 0655 from Newport every day and, regularly, about 80% of the seats have reservations on but the train is about 25% full. Where do all these reservations come from? Have people just decided not to turn up...

As a regular train traveller I guess I'm not the only one who sees "flappers". People who just feel the need to run around the platform as if the train is going to go without them if they dont run towards it. Today, for some reason, one such flapper really got my goat..... 7am this...

I travel daily between Newport and Glos. Not sure if this is going to be better or worse for this short time. I understand Bristol will be bus replacement but trains for Swindon onwards will run via Glos. So, I guess this will be more trains. BUT will they stop at Glos additionally or go...

Last wednesday,Newport to Gloucester. 8am train cancelled. Line closed (at Lydney) due to flooding. Advice was to go via Filton Abbey Wood and connect to train to Gloucester. Of course, train was late and I watched as train pulled out of FAW as my train pulled in. Cue an hour wait for the...

Fair distance too. Can someone explain this to me? Generally, three carriages each of which has a toilet. I assume there is no link? i.e. toilets are independent. If so, then its pretty poor to have to run a train with all three carriages with faulty toilets. Having one faulty is...

Or lack of it... :-( Pretty much every day get the 0655 from Newport to Gloucester with CrossCountry. Its a lottery whether the heating is on or off. 90% of the time its freezing on there 10% of the time its not. The difference is so great, you can tell when you board whether its an on or off...

Is this even possible? Can I do on train? More importantly, how is the cost calculated?

I understand what they do is take the original price, minus whatever ticket you'd have had to buy anyway minus £10 admin fee. Is this right? On 2/11, I bought a season ticket to run up to the 23/12. One month and 22 days = £496.90 Unfortunately, my contract is ending unexpectedly on...

This was ATW train from Gloucester to Cardiff. Friday evening. RWC match in Cardiff that evening. It was so packed people were standing all the way down the aisles. Of course, 90% of the people were getting off at Cardiff, so if you were stuck half way down the train it was a problem if you...

Catch this one most days. Instead of under 50 mins to Gloucester this one takes 57 mins. For some reason, it seems to wait for about 7-8 mins at STJ. Either that or train goes slowly to STJ from Newport (all the same I guess). Never seen any other train coming that its waiting for or...

Always happens. CC Cardiff-Nottingham. Seems most of the seats are reserved. Then the trains about 5-10% full. Where did all these people go? These reservations seem pretty pointless to me. And it gets my goat when I sit in seat, theres 4 other people in the carriage but no some old person...

Train I catch has still got these notices on the toilet. Is this still valid? Or do all trains use tanks now? I thought it'd been changed to this because of h+s issues. BTW. Train is ATW on Maesteg - Cheltenham. Old 145? 143?

Does it cost the TOC money if they cancel trains? Some i.e Arriva Trains Wales seem to cancel at the drop of a hat and they don't seem to care. I get train from Newport to Gloucester and will often find the first train of the day cancelled or other trains cancelled. Ranges from no driver or...

Although with season tickets its more likely to be a discount off next season ticket - which is fine by me. However, depends how its calculated. For instance, if next Thursday strike from 5pm for 24 hours takes place it basically prevents me from using the train for two days. Pointless...

Always wondered about this. Seems to be different depending who you ask. For instance, in Newport south wales there's newport which is on the mainline and rogerstone which is on the ebbw valley line. (and you can't get from rogerstone to newport - got to go back to cardiff - very strange)...