Not true for germany thogh. This article (german) explains why:
Not unique to that type of train in my experience!
www.dw.com
Date, carriage, train number were the same? If so, was the issuer also the same?
She has a print out which said DB at the top, everything was identical to mine, also booked directly with DB
If it's an ersatzzug with different formation then DB often/usually issue a new train number, which makes reservations void as it is a different service. Will usually show as a cancellation for the original with the replacement showing at the sime time.
same train number, same carriage number, same seat and same date. The only thing I can imagine is that she had booked it and printed it off, and then cancelled or amended it and forgotten she had done that
They certainly don't do that always: I had a reservation for the 9th of August and due to a timetable adjustment one connection is no longer available. But the first train is still shown complete with reservation, according to the DB booking engine my reserved seat is also still showing as occupied. So I only made a new reservation for the second train.
Grass in Greener syndrome, the press knock the GB rail system at every available oppurtunity ! it will soon be leaves again, but ignoring that it is a Worldwide issue.
That may well be be true. A change to the timetable of one of the trains on your route can trigger such a mail. The change does not have to be on the part of the train's route where you're on that train, i.e. it can be a change that doesn't affect you. In addition, I have yet to see a sensible proposed itinerary in such a mail.
They are weird indeed... I was proposed to do Würzburg - Hannover all on regional trains after a connection would no longer be possible. Obviously just made a new reservation for the ICE one hour later than the original plan, quite a lot quicker.
It does sound like a system glitch. I suggest you should check bahn.de for the best connection yourself.
Would suggest rather that it’s symptomatic of (possibly primitive) AI systems that don’t realise that they interface with real human beings. Ie - it’s not a glitch, it’s an inherent defect.
Our particular issues might not be, but other systems aren’t perfect either - not necessarily in ways that the visitor would notice.
Quote an example from the country you’re quoting as being streets ahead (and I would agree that in many places they are). Admittedly this was several years ago: Medium size town (Lueneburg) has a 2tph fast service to Hamburg and is in the HVV tariff area - so an HVV ticket to Hamburg is also valid on local transport once you get there (excellent so far). Problem is, one of those 2tph is IC - HVV tickets not valid (no exceeding possible either). The more expensive IC ticket is valid on the RE to Hamburg, but doesn’t include local travel once you get there - thus effectively reducing the service to 1toh once you’ve bought your ticket. If the RE was cancelled, tickets weren’t valid on the next IC - justification being the hourly stopper which also ran but effectively took as long to get you there as waiting for the next RE.
You can use the IC in such a case (expected delay at destination >20 min.) but you have to buy an IC ticket and then request a refund of that ticket.
A nice, easy, passenger friendly solution then.....
Yes I have, the Nuremberg-Cologne trains are running normally so must be some weird glitch
And still leaving you out of pocket
Only temporarily. But I agree it's not passenger-friendly at all.
So you would have to shell extra money for the IC ticket, which you would then claim back? Seems odd - how would those doing the refunding know that you also held a HVV ticket and that the reason for purchasing the IC was the cancellation, rather than that you’d left the other ticket at home or similar?
