F Great Eastern
Established Member
that's what you get when the DfT designs the trains
Indeed, the DfT have it worked out to a fine art these days.
They shout loudly about all their grand plans and how great things are going to be thanks to their investment and start to sugar coat everything in a massive amount of marketing spin and PR about how much the government is investing in the railways.
When the criticism starts coming in they run as fast as they can away from the trains as fast as they possibly can ensuring that they do not get any blame and instead the TOC has to take the flack from the public on something they had no say in.
The TOCs are essentially being held up and used as a shield for the DfT who is essentially nationalising any praise and privatising all the blame.