Hi I am new in this forum. I had a problem . On [Mod note - date removed] I wante to travel from London St pancras to Luton, and for that I had a off peak ticket valid for one month. When I put the into the ticket barrier the gate was not opening, then went to the officer for help who was sitting next to the barrier and explain him the situation. He asked me for my railcard which I gave it him. After that he checked my ticket and told me that this ticket was used before. Then I told with my knowledge I belief I did not use it before. But he did not beleve me finally I ask him if u think that this ticket was used before then if u can cancel it and I can buy a new ticket for my travel as I am outside the station. But he did not allow me to do it, he told me why should I buy another ticket. He took the ticket and my details and told me first capital connect will write a letter to me whether this ticket was used before or not? And he gave me a receipt for my travel. I been waiting longtime now after 2 month in 09 June 2012 I receive a letter from first capital connect " intention to prosecute"
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