I have noticed more people using it recently but barely enough to even fill a small single decker. Hopefully it picks up more in time. If they extended the £2 fare there then I think it may pick up more.
It seems to be that they are trying to cater more to Kirkliston residents rather than Winchburgh, as 95% of the service is within the city boundaries, the moneymaker is winning Kirkliston over with Ridacards and Daytickets offers.
Doubt they would do it, but if they changed it so that the single fare for two zones is £2 as long as one of the zones included the City West zone, they could at least charge £2 between Maybury and Winchburgh, but that is a stretch all for an extra £1.
West Lothian used to have a great service before Lothian pushed their way in to take over the services. Where once it was a 15/30 minute frequency with busy buses. it is now an hourly frequency with a lot of places not covered and connections between towns and villages lost. Only good service is the X27/X28. They may have won the battle for West Lothian, but the public has lost. Traffic is now horrendous especially around Livingston. You also hear of full buses and leaving passengers behind to wait another hour for the next bus.
I'm surprised to hear about the local services being full, but they've had at least 14 months of Lothian Country, which is a joke to think that they have not improved in over a year, I suppose as long as the services are still being used and are reliable for what they are, but an improvement would definitely be beneficial to say the least.