Ah, that old chestnut!I agree that it's not valid on Grand Central, as they do not receive any money for the ticket...
They either accept inter-available tickets and adhere to the rules, or they don't get any money from them at all, as I understand it.... and also due to them being a OAO.
They probably don't want it to be valid - for example, they are not listed on the train companies at National Rail Enquiries. But it doesn't say 'Not Grand Central' on the ticket*, and much of the promotional material suggests that it is valid (eg Page 4 on this map says 'valid on all operators').
I'd bring a copy of any leaflets that say "valid on all operators" and I'd also bring a printout of Condition 10 of the NRCoC. Of course you must remain calm, and be polite and assertive.
If challenged I'd ask "Does GC comply with the NRCoC?" "Are you familiar with Condition 10?" rather than go out with all guns blazing. Also if the answer to either is "no" then that is useful Evidence to be used in a letter to the Company if the ticket is not honoured
I don't follow; can you clarify please?The post above you says the leaflets say valid on all operators with exception of grand central. So surely that is sufficient for the ticket to be invalid on GC
I don't follow; can you clarify please?
For example, are you suggesting that the leaflet over-rides NRCoC Condition 10, or do you believe that NRCoC Condition 10 states "shown on a leaflet" rather than "shown on the ticket", or are you suggesting GC does not comply with the NRCoC?
(Also the leaflet says "Valid on all train operating companies services on the map shown" when I click that link)
Interestingly, that leaflet says "Valid on all train operating companies services on the map shown" for the North East Round Robin - but "Valid on all train operating companies services on the map shown except Grand Central" for the Tyne & Tees Day Ranger.
10. Tickets valid only in trains of particular Train Companies
The validity of a ticket may:
a) be restricted to; or
travel in the trains of a particular Train Company or Train Companies. Any such restriction or prohibition will be shown on the ticket.
Why do Grand Central not wish to accept it? I assume that they receive a portion of revenue from the point to point tickets sold from York to Northallerton so why do they not get a portion from the "Round Robin"? . . .
It seems perverse, doesn't it?It will be some argument over money. But the fact is that TOCs have to accept tickets that are valid, in accordance with NRCoC, irrespective of whether they gain any revenue from them.
if they are carrying passengers without receiving any revenue then they are not likely to be accepting any of the other responsibilities either; such as arranging to get passengers to their booked destination, insurance, liabilities etc.
But more to the point, there's no redress against a Company for a dissatisfied passenger if that passenger hadn't been (commercially) a customer.
Nice sentiments but the current ticketing system is doomed. Quite apart from the moral fact that the extortionate fares in the South east are unfairly subsidising ultra cheap tickets in the Northern PTE and unsustainably cheap advance tickets on inter city routes which we then are told have capacity problems!
if you want to buy a ticket from my local station to london in the morning peak what do you buy? A return to london of some sort?
No a super off peak return to Brimingham (nearly 3 times the distance) which is valid all throughout the morning peak and is £13 cheaper, what a farce.
My money is on the current system being gone within 5 years.