Alex-JER/LGW
Member
- Joined
- 21 Jan 2013
- Messages
- 20
Hi,
I have recently seen examples of Oyster Card readers not working when travelling from some SouthEastern stations, meaning that it is not possible to touch in as required. This isn't a daily occurrence, however SouthEastern don't seem to rush to fix them.
What advice would you offer if I come across this in the future? And of course I can imagine the fun and games if I was to encounter a sceptical RPI! I bet of course in such a scenario the emphasis is again on the passenger to do the leg-work and have to chase TFL for a refund when they are incorrectly charged when trying to exit a station after being unable to Touch In.
As you may have guessed I am not a fan of Oyster because when there are engineering works in place and travel is required by underground normally between Cannon Street & Victoria or Blackfriars instead of rail again SouthEastern do not seem to co-operate with TfL and again it is the inconvenienced passenger who has to chase for a refund!
I would be interested on your thoughts on these points....
Thanks
I have recently seen examples of Oyster Card readers not working when travelling from some SouthEastern stations, meaning that it is not possible to touch in as required. This isn't a daily occurrence, however SouthEastern don't seem to rush to fix them.
What advice would you offer if I come across this in the future? And of course I can imagine the fun and games if I was to encounter a sceptical RPI! I bet of course in such a scenario the emphasis is again on the passenger to do the leg-work and have to chase TFL for a refund when they are incorrectly charged when trying to exit a station after being unable to Touch In.
As you may have guessed I am not a fan of Oyster because when there are engineering works in place and travel is required by underground normally between Cannon Street & Victoria or Blackfriars instead of rail again SouthEastern do not seem to co-operate with TfL and again it is the inconvenienced passenger who has to chase for a refund!
I would be interested on your thoughts on these points....
Thanks
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