I bought tickets on the East coast site to be collected at Chorley. For the second time this has happened I enter the ref number, the tickets fail to print. When you ask the staff they say the machine is nothing to do with us, useless. Why on earth are they not trained to use the ticket machine. Yes I could have collected the tickets at Manchester but the connection time was 10 mins.
I paid £82.70 return on East coast website to Clifton down. The staff at the station said if I buy a new ticket for £82.70 I would get a refund later.
So How do I go about getting a refund? Do I contact east coast or visit Chorley rail station?
I paid £82.70 return on East coast website to Clifton down. The staff at the station said if I buy a new ticket for £82.70 I would get a refund later.
So How do I go about getting a refund? Do I contact east coast or visit Chorley rail station?